AI Access Security displays User count discrepancies between the User sidercar and:

The Strata Cloud Manager Command Center doesn't correctly display your currently active AI Access Security in the Security Subscription widget.

You are unable to change the application tag from Activity Insights (InsightsActivity InsightsApplications) or from the GenAI Use Case page (InsightsAI Access). Additionally, filtering your Applications (InsightsActivity InsightsApplications) using the GenAI filter returns no results.

Workaround: Select ManageConfigurationNGFW and Prisma AccessObjectsApplicationsApplication to tag your GenAI apps.

In the Activity Insights Application dashboard (InsightsActivity InsightsApplication), changing the application tag may take up to 5 minutes to display the new tag.

Adding an NGFW to Strata Cloud Manager and then activating the AI Access Security license causes the NGFW to no longer display in Strata Logging Service. This is a display issue and does not impact log forwarding functionality. However you cannot move the NGFW to a different Strata Logging Service tenant.

Workaround: When onboarding your NGFW, do so in the following order.