User-ID Agent
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Compatibility Matrix

User-ID Agent

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User-ID Agent

Where can I install the User-ID™ agent, which servers can it monitor, and where can I install the User-ID Credential service?
You install the User-ID™ agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers.

Where Can I Install the User-ID Agent?

The following table shows the operating systems on which you can install each release of the Windows-based User-ID™ agent. The system must also meet the minimum requirements (see the User-ID agent release notes).
Operating System
Release 9.1
Release 10.1
Release 10.2
Release 11.0
Windows Server 2022
9.1.4 & later
Windows Server 2019
Windows Server 2016
Windows Server 2012 and 2012 R2

Which Servers Can the User-ID Agent Monitor?

The following are the exchange and directory servers you can monitor with the PAN-OS® integrated and Windows-based User-ID™ agents:
You can install only specific releases of the Windows-based User-ID agent on supported Microsoft Windows servers.
ServerVersions Supported
Microsoft Exchange Server
  • 2019—Only with Windows User-ID agent 9.0.2 and later releases or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
    • PAN-OS 11.0 (all releases)
    • PAN-OS 10.2 (all releases)
    • PAN-OS 10.1 (all releases)
    • PAN-OS 9.1 (all releases)
  • 2016—Only with Windows User-ID agent or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
    • PAN-OS 11.0 (all releases)
    • PAN-OS 10.2 (all releases)
    • PAN-OS 10.1 (all releases)
    • PAN-OS 9.1 (all releases)
  • 2013
Microsoft Windows Server
  • 2022—Only with Windows User-ID agent or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
    • PAN-OS 11.0 (all releases)
    • PAN-OS 10.2.1 and later PAN-OS 10.2 releases
    • PAN-OS 10.1.1 and later PAN-OS 10.1 releases
    • PAN-OS 9.1.4 and later PAN-OS 9.1 releases
  • 2019—Only with Windows User-ID agent 9.1 and later versions or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
    • PAN-OS 11.0 (all releases)
    • PAN-OS 10.2 (all releases)
    • PAN-OS 10.1 (all releases)
    • PAN-OS 9.1 (all releases)
  • 2016—Only with Windows User-ID agent or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
    • PAN-OS 11.0 (all releases)
    • PAN-OS 10.2 (all releases)
    • PAN-OS 10.1 (all releases)
    • PAN-OS 9.1 (all releases)
  • 2012 and 2012 R2
Novell eDirectory Server
8.8

Where Can I Install the User-ID Credential Service?

The following table shows the Read-Only Domain Controller (RODC) on which you can install each release of the Windows User-ID™ agent with the User-ID credential service to detect credential submissions. The credential service is an add-on for the Windows User-ID agent; you must install the add-on separately.
ServerPAN-OS Version SupportedWindows User-ID Agent Version Supported
Windows Server 2022
  • 11.0
  • 11.0
Windows Server 2019
  • 11.0
  • 10.2.3
  • 10.1.11
  • 10.0.11-h1*
  • 10.1.7
  • 9.1.15
  • 11.0
  • 10.2.1
  • 10.1.2
  • 10.1.1
  • 9.1.4