Focus

Cloud NGFW for AWS

Create a Support Case

Table of Contents

Create a support case for Cloud NGFW.

To create a support case using the Cloud NGFW console:

Locate your AWS Account ID. Select AWS Accounts.
If required, use the Panorama console to determine additional information for the support case, like the tenant ID, or the Panorama serial number.
Locate the Panorama serial number using the Dashboard:

Locate the Tenant ID for the Cloud NGFW resource:
On the Overview page in the Cloud NGFW console, click Create a case.