Before you can connect your iOS endpoint to the GlobalProtect network, you must download and install the app. If your iOS endpoint is managed by a mobile device management (MDM) system, your administrator may have automatically pushed the GlobalProtect app to your endpoint and configured the VPN settings. If you do not already have the GlobalProtect app on your iOS endpoint, you can download it from the App Store.

Before you download the app, you must obtain the IP address or FQDN of the GlobalProtect portal from your administrator. In addition, your administrator should verify which username and password you can use to connect to the portal and gateways. This is typically the same username and password that you use to connect to your corporate network. If your administrator has allowed you to use biometric (fingerprint or, for macOS X devices only, face ID) information to sign in, you need to first sign-in with a username and password twice (once to save it and again to authenticate); you can then use biometric information to sign in.

After you gather the required information, you can download and install the app as follows: