Autonomous Digital Experience Management (DEM) is a service that provides native, visibility, and application performance in your Secure access Service Edge (SASE) environment. Autonomous DEM functionality is natively integrated into the Prisma SD-WAN ION device and does not require you to deploy any additional appliances or agents. Because of this native integration, the ADEM service enables synthetic tests for applications you specify, from the endpoint, from the Prisma SD-WAN device, and from deployed Prisma Access locations in your environment.

ADEM continuously monitors every segment in the service delivery path and provides insights that help you quickly isolate the segment which, is causing digital experience problems and simplify remediation.

An ADEM enabled SD-WAN site can monitor all WAN paths (active and backup) based on forwarding rules configured on Prisma SD-WAN. It can monitor Prisma Access path, Secure Fabric path as well as Direct access path.