Switch Layer 2/Layer 3 Change Mode
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Prisma SD-WAN

Switch Layer 2/Layer 3 Change Mode

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Switch Layer 2/Layer 3 Change Mode

Lets see how to switch or edit the switch configurations for ION 1200-S and ION 3200 devices in Prisma SD-WAN
Where Can I Use This?What Do I Need?
  • Prisma SD-WAN
  • Prisma SD-WAN license
The integrated Layer 2 switch ports enable you to connect multiple devices directly on the L2 LAN or add downstream switches or Wireless Access Points (WAP). L2 LAN switch ports is supported on ION 3200 on ports 5 -10. When the ION 3200 device is running in L2 mode, it will function as ION 1200-S, and when the ION 3200 is running in L3 mode, it will serve as the current ION 3200 device.
The mode change operation is allowed when the device is in a claimed state; it is not allowed in unclaimed or assigned or any other states. Also, when the device is declaimed or unclaimed, it returns to L3 mode.
If the mode change operation fails or takes longer than expected, you can attempt to trigger the operation again after 15 minutes. The retry process allows for a total of 3 attempts (the initial trigger and two subsequent retries). After the third attempt, if the operation fails, the system will enter a TIMEOUT state. Please contact Palo Alto Networks support team to find out the reason for the failure.
  1. Select WorkflowsDevicesClaimed Devices and select the ION 3200 device you wish to configure.
  2. On the Basic Info, click the ellipsis menu and select L2 to L3 to switch the Device Mode from L2 to L3 or vice versa.
  3. On the screen you get the below pop-up to proceed with the change, click Proceed to continue the change port.
    See the Device Mode change from what you intended to switch (L2 to L3 or L3 to L2).