Prisma SD-WAN Administrator’s Guide
    : Customize Cellular Firmware
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    7. Configure Cellular Interfaces
    8. Customize Cellular Firmware
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    Prisma SD-WAN Administrator’s Guide

    Customize Cellular Firmware

    Table of Contents

    Customize Cellular Firmware

    Learn to customize the cellular firmware.
    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN
    • Active Prisma SD-WAN license
    The ION device and the modem store multiple carrier-specific firmware files. The firmware specific to AT&T, T-Mobile, and Verizon along with Generic (PTCRB and/or GCF certified) are pre-loaded on the modem and the ION device storage. The appropriate firmware is loaded on the modem based on the inserted SIM.
    The Firmware page displays the current firmwares available on the modem and the current recommended firmware and version. Upgrade the firmware when the recommended version is different from the current version for your specific carrier. The ION device downloads the new firmware from controller inventory and then upgrades the carrier firmware on the modem.
    After you customize the firmware, the pre-loaded carrier firmwares on the modem and the ION device is removed or updated based on the customization.
    1. Select WorkflowsDevicesClaimed Devices, select the device you want to configure.
    2. From the ellipsis menu, select Configure the Device and select InterfacesFirmware to customize.
      Firmware Configuration shows the running firmware and version, carriers, current and recommended versions, and the Update Status. The Update Status recommends if you need to customize or update the firmware.
    3. Click Customize Firmware to update the firmware.
    4. Select Carrier Firmware and the corresponding version and click Next.
      You can select a maximum of two firmwares files which are loaded on to the modem. Inactive firmware are stored on the ION device.
      To delete an existing firmware, click the delete icon against the firmware file .
    5. For Download and Update Time select whether you want to update the selected firmware Now or Later.
      If you selected Later, select the Download Time and Update Time.
      You can choose Custom time option to update the firmware.
    6. (Optional) Configure the Advanced settings.
      • Leave the Interfaces blank to use the default setting.
      • Leave Max Download Time blank for default setting or enter 5 - 59 number of minutes.
      • Leave Max Upgrade Time blank for default setting or enter 5 - 59 number of minutes.
    7. Save the changes.

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