SaaS Security Administrator's Guide
    : Onboard a Webex App to SSPM
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    3. SaaS Security Administrator's Guide
    4. SaaS Security Posture Management
    5. Onboard SaaS Apps Supported by SSPM
    6. Onboard a Webex App to SSPM
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    SaaS Security Administrator's Guide

    Onboard a Webex App to SSPM

    Table of Contents

    Onboard a Webex App to SSPM

    Connect a Webex instance to SSPM to detect posture risks.
    For SSPM to detect posture risks in your Webex instance, you must onboard your Webex instance to SSPM. Through the onboarding process, SSPM logs in to Webex using administrator account credentials. SSPM uses this account to scan your Webex instance for misconfigured settings. If there are misconfigured settings, SSPM suggests a remediation action based on best practices.
    During the onboarding process, you will supply Webex account credentials to SSPM. SSPM can access the account directly or through the Okta or Microsoft Azure identity providers. Having SSPM access the account through one of these identity providers requires multi-factor authentication (MFA), which adds an extra layer of security. For direct login, MFA is optional.
    To onboard your Webex instance, you complete the following actions:

    Collect Information for Accessing Your Webex Instance

    To access your Webex instance, SSPM requires the following information, which you will specify during the onboarding process.
    ItemDescription
    UserThe username or email address of an administrator account. The format that you use can depend on whether SSPM will log in directly to your account or through an identity provider.
    Required Permissions: The user must be a Webex administrator.
    PasswordThe password for the administrator account.
    If you are logging in through Okta, you must provide SSPM with the following additional information:
    ItemDescription
    Okta subdomainThe Okta subdomain for your organization. The subdomain is included in the login URL that Okta assigned to your organization.
    Okta 2FA secretA key that is used to generate one-time passcodes for MFA.
    If you are using Azure Active Directory (AD) as your identity provider, you must provide SSPM with the following additional information:
    ItemDescription
    Azure 2FA secretA key that is used to generate one-time passcodes for MFA.
    If you are logging in to Webex directly instead of using an identity provider, you can use Webex's built-in MFA capability to verify your account by using one-time passcodes. Although SSPM does not require MFA for direct login to Webex, your organization might require MFA. To enable SSPM to generate these one-time passcodes, and you must provide the following additional information:
    ItemDescription
    Webex 2FA secretA key that is used to generate one-time passcodes for MFA.
    As you complete the following steps, make note of the values of the items described in the preceding tables. You will need to enter these values during onboarding to access your Webex instance from SSPM.
    1. Identify the Webex administrator account that SSPM will use to access your Webex instance.
    2. Determine whether you want SSPM to log in to the administrator account directly by using Webex account credentials, or through an identity provider (Okta or Microsoft Azure).
      • For direct login using Webex administrator account credentials, decide if you want SSPM to use MFA authentication when connecting to your Webex instance. SSPM does not require MFA to connect to a Webex instance, but your organization might require MFA. To configure MFA, you will generate an MFA secret key by using Webex's built-in MFA capability. Do not complete these steps if you will be accessing the administrator account through an identity provider.
        If the Webex administrator account is already configured for MFA, and if you know the MFA secret key value, you don't need to complete the following steps. You need only provide the MFA secret key to SSPM during the onboarding process.
        1. Decide which authenticator app you will use and download it to your cellphone.
          You can use any authenticator app that supports time-based one-time passcode (TOTP) generation. TOTPs are generated from authenticator apps, such as Microsoft Authenticator or Duo Mobile, by using an MFA secret key. The key is a shared secret between Webex and the authenticator app for generating matching passcodes for verification. Like an authenticator app, SSPM uses the MFA secret key for passcode generation.
        2. Open a web browser and go to the Webex Control Hub sign-in page at admin.webex.com.
        3. Log in to the Webex administrator account that you will use to onboard your Webex instance to SSPM.
          If MFA is already configured for the account, you are prompted to enter your one-time passcode. If you know the MFA shared secret that generates your one-time passcodes, you do not need to complete these steps. Instead, make note of the secret key so you can enter it during onboarding.
          If MFA is already configured for the account, but you don't know the MFA secret key, do not enter your passcode at the prompt. Instead, select Reset Authenticator. The Webex Control Hub will prompt you to log in again. After you log in, the Webex Control Hub will display the MFA configuration wizard.
        4. The first panel of the MFA configuration wizard prompts you to download an authenticator app. Because you have already downloaded an authenticator app, go to the Next panel of the wizard.
        5. The next panel of the MFA configuration wizard displays your MFA secret key as a QR code, but do not scan the QR code. Instead, click See manual activation code to display a text version of the MFA secret key.
        6. Copy and paste the text version of the MFA secret key into a text file.
          Do not continue to the next step unless you have copied the MFA secret key. You will provide this key to SSPM during the onboarding process.
        7. Continue configuring your authentication app by scanning the QR code or by manually entering the MFA secret key.
      • (For Okta log in) To access the administrator account through Okta:
        1. Identify your Okta subdomain.
        2. Generate and copy an MFA secret key.
      • (For Microsoft Azure log in) To access the administrator account through Microsoft Azure:
        1. Enable third-party software OATH tokens for the administrator account.
        2. Configure the account for MFA and copy the MFA secret key.

    Connect SSPM to Your Webex Instance

    By adding a Webex app in SSPM, you enable SSPM to connect to your Webex instance.
    1. From the Add Application page (Posture SecurityApplicationsAdd Application ), click the Webex tile.
    2. On the Posture Security tab, Add New instance.
    3. Specify how you want SSPM to connect to your Webex instance. SSPM can Log in with Credentials, Log in with Okta, or Log in with Azure.
    4. When prompted, provide SSPM with the administrator credentials. If necessary, specify the information that SSPM needs for MFA.
    5. Connect.

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