SaaS Security Administrator's Guide
    : View a Ticket Associated With a Rule Violation
    Focus
    Download PDF
    Focus
    1. Home
    2. SaaS Security
    3. SaaS Security Administrator's Guide
    4. SaaS Security Posture Management
    5. Remediate Posture Security Risks
    6. Create and View Tickets for Rule Violations
    7. View a Ticket Associated With a Rule Violation
    Download PDF

    SaaS Security Administrator's Guide

    View a Ticket Associated With a Rule Violation

    Table of Contents

    View a Ticket Associated With a Rule Violation

    If you created a ticket in Jira from SSPM, you can open the issue tracking system from SSPM to view the linked ticket.
    When you create a ticket for a rule violation from SSPM, the violation is linked to the ticket in the issue tracking system. From SSPM, you can open the issue tracking system to view the linked ticket.
    1. Navigate to SaaS Security Posture Management.
    2. Navigate to a rule violation.
    3. In the violation, go to Ticketing.
    4. View Ticket.

    © 2025 Palo Alto Networks, Inc. All rights reserved.