Changes to default behavior in GlobalProtect app 6.3.
Changes to Default Behavior in GlobalProtect App 6.3.1
The following topics describe changes to default behavior in GlobalProtect app
6.3.1:
Starting from GlobalProtect 6.3.1, if you set the Enable Intelligent Internal
Host Detection parameter to yes, GlobalProtect is unable to discover the
external network. This triggers the network discovery retry mechanism and
GlobalProtect retries network discovery in 5, 10, 20, and then 30 second
intervals until internal host detection is resolved to an internal gateway (for
example, Cisco AnyConnect).
If the parameter is set as no (the default
value), the GlobalProtect app first connects to the internal gateway
followed by the external gateway upon connection failure.
Starting from GlobalProtect version 6.3.1, when you configure Tunnel and Proxy mode for the
GlobalProtect app along with Always-on mode as the connect method and you want
to disconnect the Tunnel and Proxy mode, you must perform
the following steps:
Disconnect the GlobalProtect app to disconnect the tunnel (VPN)
connection. When you disconnect the app, the tunnel (VPN) connection
gets disconnected and the app will still be connected through the proxy
mode.
Disable the GlobalProtect app to disconnect both the tunnel and proxy
mode. When you disable the app, both the tunnel and proxy mode will be
disconnected and the app will not be connected anymore.
Changes to Default Behavior in GlobalProtect App 6.3
The following topics describe changes to default behavior in GlobalProtect app
6.3.0:
(Windows Only) Starting with GlobalProtect app 6.3, the maximum
value for User Switch Tunnel Rename Timeout app
setting of the GlobalProtect portal configuration is increased from 600 sec
to 7200 secs. With this enhancement, you can configure the app to stay
connected for a longer period (the range is 0-7200 seconds, the default
value is 0) when end users switch the RDP connections. End users are
prompted to reenter their credentials and authenticate to the app when they
switch the RDP connections. GlobalProtect app will get disconnected if they
fail to reenter the credentials before the expiry of the set User
Switch Tunnel Rename Timeout.
Previously, the time range that you can configure for User Switch
Tunnel Rename Timeout in the app settings was 0-600
secs.
Starting with GlobalProtect app 6.3, the Connect with SSL
Only option has been renamed. See the table below
information about the changes.
GlobalProtect Release Version
Available Options
GlobalProtect version earlier than 6.3
Field name: Connect with SSL
Only
Yes
No
User can Change
This is
the default value.
GlobalProtect version 6.3 and later
Field name: Advanced Control for Tunnel
Mode Behavior
No
Connect with SSL
Only
Connect with SSL Only - User can
Change
This is the default value.
IPSec Only
If you are using the existing Connect with SSL Only feature, the same
options will be available for you with no behavior change.
Starting with Content Release version 8845-8731, the Autonomous
DEM endpoint agent for Prisma Access parameter on the App
tab of the GlobalProtect portal in Panorama Managed Prisma Access been
renamed. The parameter name and available options depend on the
GlobalProtect release version in your environment.
GlobalProtect Release Version
Configuration Name
Configuration Options
GlobalProtect 6.3 and later
Access Experience (ADEM, App Acceleration,
End user coaching) for GP 6.3 and above (Windows
& MAC only)
Install the Agent
Uninstall the Agent
No action
This is the default value.
GlobalProtect 6.2 and earlier
Autonomous DEM endpoint agent for Prisma
Access for GP version 6.2 and
below
Install and user cannot
enable/disable agent from
GlobalProtect
Install and user can enable/disable
agent from GlobalProtect
Do not install
This is the default value.
There is no change if the Content Release version in your environment is
earlier than 8845-8731.
The GlobalProtect app now displays the following message when there are
network connectivity issues in the user environment:
The connection from this device to GlobalProtect Gateway has been
interrupted for the keep-alive timeout duration. Please check your
network connectivity and re-connect.
The maximum value for User Switch Tunnel Rename Timeout
has been increased from 600 seconds to 7200 seconds. To set the value for this
parameter, follow the navigation path as follows:
Select NetworkGlobalProtectPortals.
Select a portal.
On the Agent tab, select the agent configuration
that you want to modify.
Select the App tab.
In the App Configurations area, specify the desired value
forUser Switch Tunnel Rename Timeout.