Prisma Access gives you a way to continuously monitor your Prisma Access
environment in Strata Cloud Manager Command Center. Multiple dashboards give you
focused views of your different deployments, your alerts, and the Prisma Access
infrastructure. When an event or status requires your attention, Prisma Access sends
you alert notifications so you can quickly pinpoint issues that you can fix. It also
gives you the visibility into the fixes that thePrisma Access team is working on.
You can filter the data that you want to see by selecting or setting a time range and
view baseline information in Monitor pages with an Autonomous DEM license.
Time Range Selection Filter
The Time Range selection filter appears at the
top of the dashboards where you want to filter information by time range.
The time is localized, so you can filter based on the local time for
your region. Data is fetched every minute, but datapoints shown in most histograms
vary according to the Time Range selected.
For your convenience, Prisma Access lets you pick the Time
Range from a few predefined ranges or configure your own date and
time range:
Last 15 min
1 datapoint for every 3 minutes for a total of 5 datapoints.
Last 1 Hour
1 datapoint for every 3 minutes for a total of 20 datapoints.
Last 3 Hours
1 datapoint for every 3 minutes for a total of 60 datapoints.
Last 24 Hours
1 datapoint for every 5 minutes for a total of 288 datapoints.
Last 7 Days
1 datapoint for every 30 minutes for a total of 336 datapoints.
Last 30 Days
1 datapoint for every 3 hours for a total of 180 datapoints.
Custom
You can set a custom time interval (for example, date and the time example
start at 5:00 pm on June 1 and end at 4:00 pm on June 2) in addition to the
prepopulated Time Range selections available in the
filter.
To set a start time, first select the date in the calendar, then select the
time under Start. Apply the
start time, then set the end time by selecting an end date in the calendar
and a time under End.
Once you set a custom time range, it gets saved and applied across all
widgets within Insights that use the time range filter to display data
instead of real-time data.
You can pick from prepopulated Time Range selections
for custom time intervals:
Last 15 min
1 datapoint every 3 minutes for a
total of 5 datapoints.
Last 1 Hour
1 datapoint every 3 minutes for a
total of 20 datapoints.
Last 3 Hours
1 datapoint every 3 minutes for a
total of 60 datapoints.
Last 24 Hours
1 datapoint every 5 minutes for a
total of 288 datapoints.
Last 48 Hours
1 datapoint every 30 minutes for
a total of 96 datapoints.
Last 7 Days
1 datapoint every 30 minutes for a
total of 336 datapoints.
Last 30 Days
1 datapoint every 3 hours for a
total of 240 datapoints.
Baselines in Widgets
If you purchased the AI-Powered ADEM license, you see a baseline data band
across the trend widgets on the following Monitor pages: Users, Branch Sites, Data
Centers, and Network Services. The widgets show the baseline in the background
across the trend lines. This allows you to view at a glance whether your data has
crossed the upper or lower boundaries of the baseline.
Baseline data is calculated in 1-hour bin sizes and takes into consideration the last
28 days of data from those hour-long bins for a particular tunnel, site, Prisma Access location, or GlobalProtect user count. For example, the baseline
from 1:00 pm to 2:00 pm on Tuesday is calculated from the 1:00 pm to 2:00 pm time
frame on the previous four Tuesdays. The lower bound is the 10th percentile of that
historical data collected, and the upper bound is its 90th percentile. This allows
you to see trends for bandwidth, user counts, authentication counts, and DNS Proxy
request and response. Because the baseline data is taken from the last 28 days of
historical data, the newly onboarded tenants will need to be up and data rich for 28
days for the baseline to be calculated correctly. If your data is less than 28 days,
you may see some discrepancies.
When the values in the trend line in the widget deviate from the baseline's upper or
lower limits, the trend line for that period appears in red in the web
interface.
The following example shows the GlobalProtect baseline from the Connected
User widget on the Users page.