Prisma Access
Panorama
Table of Contents
Expand All
|
Collapse All
Prisma Access Docs
-
- Prisma Access China
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
-
-
-
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Ticket Request to Disable GlobalProtect (Panorama)
Panorama
)Instead of enabling users to directly disable GlobalProtect, you can allow a user to
request for GlobalProtect to be disabled via a ticket.
- Set an Agent Override KeyBefore you can enable the option for ticket requests to disable GlobalProtect, you must first need to set an Agent User Override Key.Go toand select the connection name your want to set an Override Key for. SelectNetworkGlobalProtectPortalsAgentand then enter a key to set theAgent Override Key.
- Allow for GlobalProtect to be disabled with a ticketGo toand select the connection name your want to Allow users to disconnect from. SelectNetworkGlobalProtectPortalsAgent, choose aConfig, select, and set the option toAppApp ConfigurationsAllow user to disconnect GlobalProtect App (Always-on mode)Allow with Ticket.
- Generate a ticketAfter setting theAgent Override Keyand the option toAllow with Ticket, you’ll be able toGenerate Ticket.When a user attempts to disable GlobalProtect in the app, GlobalProtect will display a request number to them. Submit that request number here to generate a ticket for GlobalProtect to be disabled for that user.