IP Optimization is for new Prisma Access GlobalProtect deployments only.
Existing GlobalProtect deployments are not eligible, including new tenants you
create from an existing multitenant deployment. In addition, if you migrate your
GlobalProtect deployment from using on-premises gateways and portals to Prisma Access, be sure that all users are running a GlobalProtect app
version of 6.1.4 and later, 6.2.3 and later, or 6.3 and later before enabling
this functionality.
Make a note of the following additional requirements for IP Optimization:
- IP Optimization requires Prisma Access 5.0 or later for Mobile Users
optimization , and can be
enabled when you set up GlobalProtect for the first time.
- When you set up GlobalProtect for the first time, you’ll be asked whether or
not you want to enable Prisma Access IP Optimization.
- IP optimization supports only IPv4 traffic.
- The API to retrieve Prisma Access IP
addresses continues to work as it always has, even with IP
Optimization enabled.