About Incident Settings
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Prisma Access

About Incident Settings

Table of Contents

About Incident Settings

Learn about incident categories and incident codes.
Where can I use this?What do I need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • AI-Powered ADEM license
  • Autonomous DEM license
  • Prisma Access license
You can view incident categories and incident codes allowed by your AI-Powered ADEM, ADEM Observability, or Prisma Access license.
There are four types of incident policy rules:
  • Category and code level default—Implicit.
  • Category and code level custom—Customize the Incidents you want to receive at the category and incident code level.
You have several Incident categories, which you can view and modify according to your license.
Incident Category
License
Application experience
Prisma Access
Authentication
AI-Powered ADEM
Domain name system
AI-Powered ADEM
GlobalProtect incidents
Prisma Access
Mobile users
Prisma Access
Prisma Access infrastructure
Prisma Access
Remote networks
Prisma Access
Service connections
Prisma Access