ServiceNow Audit Log
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Prisma Access

ServiceNow Audit Log

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ServiceNow Audit Log

View ServiceNow incident information and operations performed on each incident.
Where can I use this?What do I need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • AI-Powered ADEM license
  • Autonomous DEM license
  • Prisma Access license
In Strata Cloud Manager, select Incidents & AlertsPrisma Access Incidents & AlertsServiceNow Audit Log to view the ServiceNow Audit Log. This table shows each incident ID and the ServiceNow operations performed on each Incident, such as create, update, and delete. View the timestamp, which shows when an Incident operation started, the operation's status, and a message about this operation. See Integrate ServiceNow with Strata Access for information about ServiceNow and how to integrate it into your SASE environment.