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Prisma Access Docs

Activation & Onboarding
Administration
Version
- Prisma Access China
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Integrations
Incidents & Alerts
Release Notes
Version
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred

Focus

Prisma Access

INC_GP_CLIENT_VERSION_UNSUPPORTED

Table of Contents

Filter

Expand All | Collapse All

Prisma Access Docs

Activation & Onboarding
Administration
Version
- Prisma Access China
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Integrations
Incidents & Alerts
Release Notes
Version
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred

INC_CERTIFICATE_EXPIRY

INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_CAPACITY

INC_GP_CLIENT_VERSION_UNSUPPORTED

Learn about the INC_GP_CLIENT_VERSION_UNSUPPORTED incident.

Synopsis

There are devices in the network using a GlobalProtect version lower than 5.0.0.

Incident Code—INC_GP_CLIENT_VERSION_UNSUPPORTED

Severity—Warning

For details about incident severity, see Incidents Distribution Over Time in Incidents and Alerts Overview.

Details

	Description
Raise condition	There are devices in the network using a GlobalProtect version lower than 5.0.0.
Clear condition	There are no devices in the network using a GlobalProtect version lower than 5.0.0.

Required License

Prisma Access

Correlated Alerts

AL_GP_CLIENT_VERSION_UNSUPPORTED

INC_CERTIFICATE_EXPIRY

INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_CAPACITY