Upgrade Considerations for Panorama Managed Prisma Access (4.1 Preferred)
If you're using Panorama to manage Prisma Access, here's what to consider when
upgrading to Prisma Access 4.0.
An infrastructure and dataplane upgrade is
required for all upgrades from an existing Panorama Managed Prisma Access version to 4.1
Preferred, including if you are upgrading from any Prisma Access Innovation version to
4.1 Preferred. After you download and install the Cloud Services plugin 4.1, you receive
all supported features in Prisma Access to date, including 4.1 features and all previous
Innovation and Preferred features.
The Cloud Services plugin version 4.1 supports 10.0.8 and 10.1.3-based Prisma Access
dataplane versions; however, not all new features in the plugin are supported until
your dataplane has been upgraded to PAN-OS version 10.2.4.
To find the dates for the infrastructure upgrade, check the calendar in the Prisma SASE status page, which shows you when infrastructure upgrades
occur.
To upgrade your Cloud Services plugin to Prisma Access 4.1 Preferred, use one of the
following upgrade paths. To find your current plugin version in Panorama, select PanoramaCloud ServicesConfigurationService Setup and check the plugin version in the Plugin Alert
area.
If your deployment is on a version of Prisma Access that is
earlier than 2.2 Preferred, you must first upgrade to 2.2
before you can upgrade to 3.2. Upgrades from 2.0 or 2.1
versions of Prisma Access are not supported.
Upgrade your plugin to Prisma Access 3.0 and commit and push
your changes.
Upgrade your plugin to Prisma Access 3.1 and commit and push
your changes.
Upgrade your plugin to either Prisma Access 3.2 or 3.2.1 and
commit and push your changes.
Upgrade your plugin to Prisma Access 4.0 and commit and push
your changes.
Upgrade your plugin to Prisma Access 4.1 and commit and push
your changes.