Minimum Required Prisma Access Version 5.0 Preferred or
Innovation
Palo Alto Networks will perform an infrastructure upgrade for 5.0 and 5.0.1
Preferred. Optionally, you can choose to upgrade your dataplane to 10.2.8 to unlock the 5.0 and 5.0.1
Innovation features. The 5.0 and 5.0.1 releases use the 5.0 Cloud Services plugin. After
you download and install the Cloud Services plugin 5.0, you receive all 5.0 and 5.0.1 Preferred features and all other
Prisma Access features to date, including all previous Innovation and Preferred features; however, a dataplane
upgrade to PAN-OS 10.2.8 is required to unlock the 5.0 and 5.0.1 Innovation
features.
To find the dates for the infrastructure upgrade, check the calendar in the Prisma SASE status page, which shows you when infrastructure upgrades
occur.
To upgrade your Cloud Services plugin to Prisma Access 5.0, use one of the following
upgrade paths. To find your current plugin version in Panorama, select PanoramaCloud ServicesConfigurationService Setup and check the plugin version in the Plugin Alert
area.
If your deployment is on a version of Prisma Access that is
earlier than 2.2 Preferred, you must first upgrade to 2.2
before you can upgrade to 3.2. Upgrades from 2.0 or 2.1
versions of Prisma Access are not supported.
Upgrade your plugin to Prisma Access 3.0 and commit and push
your changes.
Upgrade your plugin to Prisma Access 3.1 and commit and push
your changes.
Upgrade your plugin to either Prisma Access 3.2 or 3.2.1 and
commit and push your changes.
Upgrade your plugin to Prisma Access 4.0 and commit and push
your changes.
Upgrade your plugin to Prisma Access 4.1 and commit and push
your changes.
Upgrade your plugin to Prisma Access 5.0 and commit and push
your changes.