Prisma SD-WAN MSP Dashboard

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- ION 6.8
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Prisma SD-WAN Device and Tenant Management

Monitor Tenant Devices, Branches, and Alarms

Prisma SD-WAN MSP Dashboard

Monitor your devices and tenants using the Prisma SD-WAN MSP dashboard.

Where Can I Use This?	What Do I Need?
Prisma SD-WAN (Managed by `Strata Cloud Manager`)	Prisma SD-WAN

Monitor your devices and tenants using the Prisma SD-WAN MSP dashboard. After logging in to the Strata Cloud Manager, click the user icon in the left navigation pane and select theStrata Multitenant Cloud Manager app.

The Summary screen displays a high-level summarized status of all your tenants. The information is refreshed every 5 minutes. The Summary screen offers you the following widgets:

For a single tenant, to manage your ION devices, use ConfigurationPrisma SD-WANION Devices. For MSP users, to move ION devices between tenants, use ManageDevices on the MSP Dashboard.

Widget	Description
Tenants by Open Incidents	Displays the open alarms by priority across all your tenants. Click a priority to view the Incidents page. The tenant count shows the total number of tenants available under the MSP tenant.
Top Tenants with Open Incidents	Displays the tenants with the maximum open alarms for a data center site, branch site or across devices. Select the Data Center, Branch Sites, or ION Devices tab to view the respective alarms. Click the alarm count to view the Incidents page.
Open Incidents by Codes	Displays the number of open alarms based on the alarm codes. Click the Impacted Tenant to view the alerts and alarms for the tenant on the Events page within the tenant portal. If more than one tenant has the same alarm, then an alarm count is displayed. Click the alarm count to view the Incidents page on the MSP Portal.
Branch Health	Displays the health of a branch site. A branch has poor health when the site health score is less than 60. The branch health score is determined by the best link health score. So if all links have a health score lower than 60, the branch health score would accordingly be lower than 60.
Branch Link Health	Displays the health of the Secure Fabric links for branches across all tenants. Good—Indicates a health score>80. Fair—Indicates a health score between 60-80. Poor—Indicates a health score<60.
Top Tenants with Poor Links	Displays the top tenants who have poor link health in percentage. Prisma SD-WAN calculates poor link health percentage for a tenant by dividing the number of links having a health score of less than 60 by the total links for the tenant and multiplying by 100.
Devices to Controller Connectivity	Displays the number of online and offline devices connected to the Prisma SD-WAN controller for a branch and data center site. Click View All Tenants with Offline Devices to view the device metrics for a tenant.

Prisma SD-WAN Device and Tenant Management

Monitor Tenant Devices, Branches, and Alarms

Prisma SD-WAN Docs

Prisma SD-WAN MSP Dashboard

Prisma SD-WAN Docs

Prisma SD-WAN MSP Dashboard

Activation & Onboarding

SASE

Visibility & Monitoring

FedRAMP

Hardware Reference

Hardware Quick Start Guides

Virtual ION Deployment

Prisma SD-WAN Integration

Prisma SD-WAN Experts Corner

Best Practices

Resources