Re-verify your Panorama Managed Prisma Access account
(required every 90 days) using the OTP.
Prisma Access requires that you re-verify
your account every 90 days using the one-time password (OTP). To
retrieve the OTP, complete one of the following tasks:
Generate an OTP by completing one of the following
steps.
; then select the serial
number of your Panorama appliance and generate the OTP.
Verify your account.
When you try to use the Cloud Services plugin for the first
time after installing it, you will be prompted to verify your account.
This step ensures that the Panorama serial number is registered
to use Prisma Access and enables a secure communication path between
the Prisma Access components and Panorama.
In Panorama, select
Panorama
Cloud Services
Configuration
and
click
Verify
.
If
Verify
is disabled, check that
you have configured a DNS server and NTP server on
Panorama
Setup
Services
.
Paste the
One-time Password
you
copied and click
OK
.
You
have ten minutes to enter the OTP before it expires.