Manage Prisma Access Locations
Table of Contents
Expand all | Collapse all
Manage Prisma Access Locations
Prisma Access
Locations The
Prisma Access
Locations dashboard provides an overview of the health and
status of your remote networks, mobile users, and service connections. The dashboard gives you an
overview of the health of all your
Prisma Access
LocationsPrisma Access
locations for your remote networks
and mobile users.![](/content/dam/techdocs/en_US/dita/_graphics/uv/insights/pal-dashboard.png)
View the Health of Your Prisma Access Locations
Prisma Access
LocationsThe tab gives you an overview of the
health of all your
Prisma Access
LocationsPrisma Access
locations for your remote networks and mobile
users. The graphs show you the status of all your remote networks, service
connections, GlobalProtect mobile users, and Explicit Proxy mobile users. The graphs
are color-coded to represent the number of networks that are up (green), down (red),
unknown (gray), or have warnings that need your attention (yellow). The bar graphs
in each widget shows the top five Prisma Access
locations for remote networks,
service connections, GlobalProtect mobile users, and Explicit Proxy mobile users,
based on the total bandwidth consumed during the selected Time Range
. The
following example shows Prisma Access
locations for GlobalProtect mobile
users.![](/content/dam/techdocs/en_US/dita/_graphics/uv/insights/pals-for-gp-mobile-users.png)
Prisma Access Locations Status
Prisma Access
Locations StatusView the status in real time. This table
shows the number of connected Remote Network sites, connected Service Connection
sites, and unique users logged in to
Prisma Access
LocationsPrisma Access
in real time. The Prisma Access
Insights
user interface displays up to 10,000 records in a table. If
you have more than 10,000 records, you can view them by exporting the table into
a CSV format by selecting Export CSV
. Any filters that you might have
applied to the data in the table are also applied to the data that is being
exported to the CSV format. The columns that do not have data in them do not get
exported and are omitted in the exported CSV file. The
Location Status for GP Mobile Users
and the Location Status for EP Mobile Users
are displayed depending upon your Connect Method
selection. The Users
Logged In
column displays an aggregation of both Explicit Proxy and
GlobalProtect connected users. Within a specific location, if a user logs in
from multiple hosts, the user is counted as a single user, but if any user logs
in from two different Prisma Access
locations by disconnecting from one and
logging in from another within the time period, the user is counted as two
users.![](/content/dam/techdocs/en_US/dita/_graphics/uv/insights/pal-dash-pal-table-2.png)
Manage Prisma Access Locations Strata Logging Service Connectivity
Prisma Access
Locations Strata Logging Service
ConnectivityThe
Strata Logging Service
Connectivity tab gives you visibility into the Strata Logging Service
connectivity health status from all your Prisma Access
instances for the Strata Logging Service
region that
you selected during your Prisma Access
license activation. It helps you
determine if firewalls have disconnected from Strata Logging Service
and
firewall logs are no longer being obtained. Each tenant can connect to only one
Strata Logging Service
in any region of its choice. Insights polls
the Strata Logging Service
database every five minutes to check for
connectivity between the nodes (Mobile Users, Remote Networks, and Service
Connections) and the Strata Logging Service
database.Remote Networks, GlobalProtect Mobile Users, and Service
Connections
Information about
Remote Networks
, GlobalProtect
Mobile Users
, and Service Connections
display data in
real time.![](/content/dam/techdocs/en_US/dita/_graphics/uv/insights/pal-nodes-in-cdl-connectivity-tab.png)
The widgets display the overall connectivity status from each node type (Remote Networks, Service
Connections, and Mobile Users) to
Strata Logging Service
. The number
displayed in each ring chart represents the total number of Prisma Access
Locations from where the nodes connect to Strata Logging Service
.
Each location could further have one or more firewalls in it. The status of the
connections are shown in real time. The Time Range
filter
does not apply to these widgets. The chart is color-coded based on how many
remote sites, mobile users, or service connections are currently in the
following status:- Connected: All firewalls in the region are connected toStrata Logging Service.
- Disconnected: All firewalls in a region are disconnected from theStrata Logging Service.
- Partially Connected: One or more firewalls in the region are disconnected from theStrata Logging Service.
Prisma Access Location Strata Logging Service Connections
Prisma Access
Location Strata Logging Service
ConnectionsPrisma Access
Location Strata Logging Service
ConnectionsPrisma Access
Locations and shows the status of each node type per location.
Each location can have one or more node types associated with it. Hence, the sum
of all the locations in the three ring charts may not necessarily tally with the
number of Prisma Access
Locations displayed in this table. This is because a
location is represented only once in the table, regardless of whether it is
counted in all three ring charts or only one or two ring charts.![](/content/dam/techdocs/en_US/dita/_graphics/uv/insights/pal-cdl-connections-table-2.png)
The table displays the . Click on the
down arrow next to a location to see the name to view the
details page for that location, then select the
Strata Logging Service
connectivity status for each
Prisma Access
LocationTotal
Disconnections
chart open beneath the row. Use the
Time Range
filter to see the data in the chart for a
specific time range. Disconnections are counted by the number of times firewall
instances at that location got disconnected. For example, if a node or firewall
was disconnected, then connected and disconnected again, the number of
disconnections would be counted as two. If you would like to see the specific
node type in the location that was disconnected, you can select the
Prisma Access
LocationNode Type
to filter the data by the selected node type.The
Last Disconnection
column shows when
the last time was that any node type (Mobile User, Service Connections,
or Remote Networks) in the location was disconnected, even though
it has been reconnected since then. It displays the latest outage
that has since been recovered. If a node type is currently disconnected,
the current disconnection data does not appear in this column.The
Duration of Last Disconnection
column shows the duration of the
disconnection starting from the second the Strata Logging Service
connection was lost to the second the connection was recovered. This allows you
to see the full duration of the disconnection.Select a name to open the
Prisma Access
LocationStrata Logging Service
Region details page for the location.Total Disconnections
displays an aggregate of all disconnections for all
nodes types in the selected location during the time period selected in the
Time Range
. To filter the data for only one node
type, select the Node Type
. This widget shows you for how
long the connections from this region to Strata Logging Service
were
lost. The peaks in the graph indicate that there were one or more disconnections
at the time indicated by the X-axis.Select a point on the
Total Disconnections
trend
line to filter the data displayed in the Disconnection
Durations
chart to show the connection status for the
next five minutes, starting from the time point that you clicked.It also displays the
Disconnection Durations
for the selected
Time Range
. The Disconnection
Durations
widget displays the disconnection duration(s) that
each node experienced during the Time Range
that you
selected. Each row represents a single node (firewall instance) and is
color-coded based on the node type (Remote Networks, Mobile Users, or Service
Connections). For example, if there are three remote sites experiencing
disconnections, you see three rows with the same color lines. Each row
represents a unique Strata Logging Service
connection. Only the
nodes that have experienced disconnections are shown.