SaaS Security
Download Assets for Incidents
Table of Contents
Download Assets for Incidents
Learn how to download assets.
| Where Can I Use This? | What Do I Need? |
|---|---|
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Or any of the following licenses that include the Data Security license:
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Data Security enables you to download an asset to inspect it if an incident exists for
that asset or if an asset was quarantined. For security reasons, Data Security does not enable you to download assets if the asset did not
violate a policy and no remediation assessment is needed. Additionally, downloading
an asset is a remediation action, and not all SaaS apps support this action.
You can also download an asset even when the asset is quarantined.
- Verify that your SaaS app supports downloads.To download your asset, go to .Click the Data Asset Name to display the asset’s details.Click .After the file compresses (.zip), the file downloads to your local drive. A decrypt password displays. Use the password to open and inspect the file.
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The Download File option is available only for the following three scenarios:- When both current and past incidents are available, you can download the asset file for either of them. It gives you the same asset and content.
- When either current or past incidents are available, you can download the asset file.
- When past incidents are not listed but are available in a closed state, you can download the asset file.
When there are no current or past incidents, you don't have the Download File option.
