In September 2025,
Salesforce updated its security policy for
connected OAuth apps. This update impacted our Salesforce connector,
causing onboarding and re-authencation to fail. To onboard or re-authenticate to
Salesforce, you need to complete these additional configuration steps to install
the SSPM OAuth app in Salesforce. You will need to complete these steps for your
Salesforce instance only once.
Salesforce now restricts the use of uninstalled connected OAuth apps. These are
apps that a user has authorized during the OAuth flow, and which weren’t
formally installed by a Salesforce administrator. Salesforce now requires the
connected OAuth apps to be installed. Our connector uses the OAuth 2.0 flow,
which creates an uninstalled OAuth app in Salesforce. Because this approach
violates Salesforce's new requirements, onboarding and re-authentication are
failing. To fix this problem, you will navigate to the Connected Apps OAuth
Usage page in Salesforce, locate SSPM's uninstalled OAuth app, and install the
app.