Unlock Access
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Strata Cloud Manager

Unlock Access

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Unlock Access

Learn how to unlock your access if you get blocked by Trusted IP Lists through Strata Cloud Manager.
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • IAM role of Superuser, Multitenant Superuser, Multitenant IAM Admin, or any custom role with the "Trusted IP List" permission set
After you add trusted IPs to a Trusted IP List for your tenant, that access is enforced by Strata Cloud Manager. If your IP address is not on the Trusted IP List for the tenant, then you see an access denied message if you try to access it.
If your IP address gets blocked from a tenant that you should have access to, you can go to the hub to unlock yourself if you have the listed permissions.
  1. From the hub, select tenant view of the hubCommon Services Trusted IP List.
  2. Add your IP address to the Trusted IP address list.