After purchasing Strata Logging Service, you should have received an email with a
link to activate Strata Logging Service. Click on the link and follow
the steps below to complete activation.
You do not need to follow this procedure if you have already activated Strata Logging Service as part of another product purchase (for example, Prisma Access).
If you are using PAN-OS 10.0 or later firewalls, and if you were sharing telemetry data with Palo
Alto Networks prior to purchasing a Strata Logging Service license, then
you already have a small, unlicensed Strata Logging Service instance.
This instance exists solely for the purpose of processing your PAN-OS telemetry
data.
When you activate your license Palo Alto Networks will upgrade this tenant to a full Strata Logging Service instance, so long as the region you use to send
telemetry data to Palo Alto Networks is the same region that you use when you
activate your Strata Logging Service license. If you use different
regions for this purpose, then the small telemetry-specific tenant will not
upgrade to your new, licensed Strata Logging Service instance.
When your Strata Logging Service subscription expires, you’ll have a 30-day
grace period to renew your license before log data is deleted.
Click on the link in your purchase confirmation
email.
Select your Strata Logging Service subscription and click
Activate Subscription.
Log in to the hub with your Palo Alto Networks Customer Support
credentials.
Select the customer support account that you want to associate with your
subscription.
If you are activating the Strata Logging Service instance in a new
tenant service group (TSG), select
Create New from the Tenant drop-down list and then enter a tenant
name.
Or
If you want to add the Strata Logging Service instance to an
existing TSG, select the TSG from the drop-down list. A tenant can have only one
Strata Logging Service instance running on it.
Select the geographical Region for your Strata Logging Service instance.
Add a Strata Logging Service instance to the TSG.
Cortex XDR cannot receive logs from Strata Logging Service tenants that are created with a partial
license. The partial licensing is allowed when you activate Strata Logging Service for Prisma Access only.
Verify the storage space and region for your Strata Logging Service
instance.
If you choose to store Strata Logging Service data (after activation,
onboard and configure your device and click Inventory
> turn on Store Log Data to store log data), Strata Logging Service will keep a record of your logs for future
reference. If you choose not to, Strata Logging Service will delete
the logs after they are used for whatever analytics services you have
subscribed to (for example, IoT Security), without saving a copy.
Review your selections, Agree to the Terms and Conditions, and click
Activate Now.
Select the Strata Logging Service instance for which you want to
view status. If you have multiple Strata Logging Service
instances, hover over the Strata Logging Service tile and then
select from the list of available instances associated with your
account.
Confirm the following Status details:
Service status and the amount of storage used as a ratio of
total storage you have purchased.
Verify your configuration on the different log types (sources)
from which the Strata Logging Service is receiving logs,
and the log storage space
allocated for each log subtype.
