Getting Help
Focus
Focus
Strata Logging Service

Getting Help

Table of Contents

Getting Help

Use these resources to get help with Strata Logging Service.
The following topics provide information on where to find more about this release and how to request support:

Related Documentation

Use the Administration Guide to learn how to deploy Strata Logging Service, begin sending logs from your on-premise firewalls to Strata Logging Service, and begin forwarding logs from Strata Logging Service to an external Syslog receiver.
Refer to the following documentation on the Technical Documentation portal or search the documentation for more information on our products:
  • Panorama Administrator's Guide—Provides the basic framework to quickly set up the Panorama™ virtual appliance or an M-Series appliance for centralized administration of the Palo Alto Networks firewalls.
  • PAN-OS Administrator's Guide—Provides the concepts and solutions to get the most out of your Palo Alto Networks next-generation firewalls. This includes taking you through the initial configuration and basic set up on your Palo Alto Networks firewalls.
  • GlobalProtect Administrator’s Guide—Describes how to set up and manage GlobalProtect™ for PAN-OS 10.1.
  • Prisma Access Getting Started Guide—Use the Prisma Access Administrator's Guide to set up your Prisma Access and realize the flexibility, convenience, and rapid time to value in securing your users everywhere. This guide includes information on how to use the Strata Logging Service with the Prisma Access.
  • Cortex XDR—Use the Cortex XDR Administrator’s Guide for your license tier (Prevent or Pro) to learn how use Strata Logging Service with Cortex XDR and configure your Cortex XDR log quotas.

Requesting Support

For contacting support, for information on support programs, to manage your account or devices, or to open a support case, go to https://support.paloaltonetworks.com.
To provide feedback on the documentation, please write to us at: documentation@paloaltonetworks.com.

Contact Information

Corporate Headquarters:
Palo Alto Networks
3000 Tannery Way
Santa Clara, CA 95054
Palo Alto Networks, Inc.