Uninstall ESM Components
Table of Contents
4.2 (EoS)
Expand all | Collapse all
-
- Set Up the Endpoint Infrastructure
- Activate Traps Licenses
-
- Endpoint Infrastructure Installation Considerations
- TLS/SSL Encryption for Traps Components
- Configure the MS-SQL Server Database
- Install the Endpoint Security Manager Server Software
- Install the Endpoint Security Manager Console Software
- Manage Proxy Communication with the Endpoint Security Manager
- Load Balance Traffic to ESM Servers
-
- Malware Protection Policy Best Practices
- Malware Protection Flow
- Manage Trusted Signers
-
- Remove an Endpoint from the Health Page
- Install an End-of-Life Traps Agent Version
-
-
- Traps Troubleshooting Resources
- Traps and Endpoint Security Manager Processes
- ESM Tech Support File
-
- Access Cytool
- View the Status of the Agent Using Cytool
- View Processes Currently Protected by Traps Using Cytool
- Manage Logging of Traps Components Using Cytool
- Restore a Quarantined File Using Cytool
- View Statistics for a Protected Process Using Cytool
- View Details About the Traps Local Analysis Module Using Cy...
- View Hash Details About a File Using Cytool
Uninstall ESM Components
Use the following workflow to uninstall ESM
components (ESM Server and ESM Console) using Msiexec.
- Open a command prompt as an administrator:
- Select StartAll ProgramsAccessories. Right-click Command prompt, and then Run as administrator.
- Select Start. In the Start Search box, type cmd. Then, to open the command prompt as an administrator, press CTRL+SHIFT+ENTER.
- Run the msiexec command followed
by one or more of the following options or properties:
- Uninstall and logging options:
- /x <installpath>\<installerfilename>.msi—Uninstall a package. For example, msiexec /x c:\install\traps.msi.
- /l*v <logpath>\<logfilename>.txt—Log verbose output to a file. For example, /l*v c:\logs\uninstall.txt.
For a full list of Msiexec parameters, see https://msdn.microsoft.com/en-us/library/windows/desktop/aa367988(v=vs.85).aspx - Public properties:
- UNINSTALL_PASSWORD=<uninstallpassword>—Specify the administrator password.
To uninstall Traps and log verbose output to a file called uninstallLogFile.txt, enter the following command:msiexec /x c:\install\traps.msi /l*v c:\install\uninstallLogFile.txt UNINSTALL_PASSWORD=[palo@lt0]You must specify the UNINSTALL_PASSWORD property to successfully uninstall a package.