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    VM-Series

    Verify Bootstrap Completion

    Table of Contents

    Verify Bootstrap Completion

    Verify the bootstrap process for your VM-Series firewall.
    Where Can I Use This?What Do I Need?
    • VM-Series firewall deployment
    • VM-Series 10.2.x or above
    • Panorama running PAN-OS 10.2.x or above
    You can view basic status logs on the console during the bootstrap process to verify that the process was successfully completed. Use the information provided in the table to help diagnose common bootstrapping errors.
    1. If you included panorama-server, tplname, and dgname in your init-cfg.txt file, check Panorama managed devices, the device group, and the template name.
    2. Verify the general system settings and configuration. Access the web interface and select DashboardWidgetsSystem or use the CLI operational commands show system info and showconfig running.
    3. Verify the license installation. Select DeviceLicenses or use the CLI operational command request license info.
    4. If you have Panorama configured, manage the content releases and software versions from Panorama. If you don't have Panorama configured, use the web interface to manage content releases and software versions.

    Bootstrap Errors

    If you receive an error message during the bootstrapping process, refer to the following table for details.
    Error Message (Severity)
    Reasons
    Boot image error (high)
    • No external device was detected with the bootstrap package.
    Or
    • A critical error happened while booting from the image on the external device. The bootstrap process was aborted.
    No bootstrap configuration file on external device (high)
    The external device did not have the bootstrap configuration file.
    Bad or no parameters for mandatory networking information in the bootstrap configuration file (high)
    The networking parameters required for bootstrapping were either incorrect or missing. The error message lists the value—IP address, netmask, default gateway—that caused the bootstrap failure.
    Failed to install license key for file <license-key-filename> (high)
    The license key couldn’t be applied. This error indicates that the license key used was invalid. The output includes the name of the license key that couldn’t be applied.
    Failed to install license key using auth code <auth code> (high)
    The license auth code couldn’t be applied. This error indicates that the license auth code used was invalid. The output includes the name of the auth code that couldn’t be applied.
    Failed content update commits (high)
    The content updates weren’t successfully applied.
    USB media prepared successfully using the given bundle (informational)
    The bootstrap image has been successfully complied on the USB flash device. <username>: Successfully prepared the USB using bundle <bundlename>
    Successful bootstrap (informational)
    The firewall was successfully provisioned with the bootstrap configuration file. The output includes the license keys installed and the filename of the bootstrap configuration. On the VM-Series firewalls only, the PAN-OS version and content update version are also displayed.

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