Problems Activating Advanced URL Filtering

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If you are having activation troubles, use these CLI commands to verify that you have an active and valid Advanced URL Filtering license.

Where can I use this?	What do I need?
NGFW (Managed by PAN-OS or Panorama)	Advanced URL Filtering license (or a legacy URL filtering license) Note: Legacy URL filtering licenses are discontinued, but active legacy licenses are still supported.

Use the following workflow to troubleshoot Advanced URL Filtering activation issues.

Access the PAN-OS CLI.
Verify whether Advanced URL Filtering has been activated by running the following command:
show system setting url-database
If the response is paloaltonetworks, PAN-DB, the Palo Alto Networks URL filtering database, is the active vendor.
Verify that the firewall has a valid Advanced URL Filtering license.
Run the request license info CLI command.
You should see the license entry Feature: Advanced URL Filtering. If the license is not installed, you will need to obtain and install a license. See Configure URL Filtering.
Check the PAN-DB cloud connection status.