Autonomous DEM
With Autonomous DEM you get an insight into remote users' networks (laptops, Wi-Fi,
SaaS and internal applications, LANs, and traffic levels). This in turn helps you
troubleshoot their performance-related issues.
Where Can I Use This? | What Do I Need? |
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
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- Prisma Access license
- Autonomous DEM license
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Autonomous Digital Experience Management (ADEM) is a service that provides native
end-to-end visibility and performance metrics for real application traffic in your
Secure Access Service Edge (SASE) environment. Autonomous DEM functionality is
natively integrated into the GlobalProtect app, Prisma SD-WAN device, and Prisma Access and therefore does not
require you to deploy any additional appliances or agents. Because of this native
integration, the ADEM service enables synthetic tests for applications you specify, from
the endpoint, from the Prisma SD-WAN device, and from deployed Prisma Access locations in your environment. ADEM continuously monitors all the
segments from the endpoint to the application for GlobalProtect mobile users and
monitors all segments on all WAN paths (active and backup) for Prisma SD-WAN remote sites and identifies baseline metrics for each
monitored application. In addition, ADEM provides visibility into any deviations or
events that degrade the user experience across each segment between the end user and the
application, whether it’s the endpoint, Wi-Fi, LAN, ISP, Prisma Access, or the
application (SaaS, IaaS, or data center). ADEM continuously monitors every segment in
the service delivery path and provides insights that help you quickly isolate the
segment, which is causing digital experience problems, and simplify remediation.