Access Zoom Application Experience Data
View the data for the Zoom application experience across your entire organization on
the Application Details page or for an individual user on the
User Details page.
| Where Can I Use This? | What Do I Need? |
|---|
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
- Strata Cloud Manager
|
- Prisma Access license
- Autonomous DEM license
- Zoom QSS license
|
You must have purchased a Zoom Quality of Service Subscription
(QSS) as an add-on from Zoom in order to enable this feature. You can use Zoom QSS along
with the standard ADEM license.
ADEM shows you the Zoom application experience data at an organizational level and also
at an individual user level. You can navigate to this data from the following
dashboards:
- Summary
When you select the Zoom app
card in the Top 20 applications with lowest to highest experience
score widget, the Application Details
page opens. By default, the Synthetics tab is selected,
where you can see the Zoom app experience across your organization relative to
all other monitored apps. To view data exclusively for the Zoom app across your
organization, select Zoom Performance Analysis.
To view the Zoom data for a specific Mobile User, select the
User Name in the Monitored Mobile User
Devices table to open the User Details
page. Select the Zoom application card in the Application Experience
Details widget to expose the Zoom Performance
Analysis button. The Synthetics tab shows
you the Zoom app experience relative to all monitored apps for the user. To view
data exclusively for the Zoom app, select Zoom Performance
Analysis button, if not already selected.
- tab
Select the Zoom Application Name in the
Total Applications table under the
Applications tab to open the Application
Details page. By default, the Synthetics
tab is selected, which displays the Zoom app experience relative to all
monitored apps across the organization. To view data exclusively for the Zoom
app, select Zoom Performance Analysis.
To edit the
Zoom app test, select the Zoom Application Test Name in
the Application Tests tab.
