Internet Disconnected
Receive Autonomous DEM (ADEM) internet disconnected notifications and remediation steps
when your device loses its internet connection.
Your device receives the following notification
when it gets disconnected from the internet.
| Notification Text | What it means | Suggested remediation |
| Your device is not connected to the internet. Please check all your
connections. | There is an internet outage in your area. There is a problem with your device because of which it is
not connecting to the internet. You may have turned off internet connectivity.
| |
Clicking on the notification opens the Access Experience UI opens. It
gives you more details about the notification along with some suggestions to fix the
stated problem.
The Review in Access Experience link opens a time series historical chart
displaying the status of your Internet connection during the last 3 hours. A slider bar
placed at the right end of the chart by default shows you the most recent status. Move
your mouse sideways on the chart across various points in time, to understand the
historical status of the active area. Depending on where you mouse over and click in the
chart, you can view the status and recommendation that was indicated at that specific
time within the 3-hour window. The red dots indicate that a notification was sent to
your device at that time where the dot appears.