Apps
Focus
Focus
Enterprise DLP

Apps

Table of Contents


Apps

Apps supported by Enterprise Data Loss Prevention (E-DLP).
The following table lists the web apps and operational parameters supported by Enterprise Data Loss Prevention (E-DLP). Check the Supported File Types to see which file types Enterprise DLP can inspect across all apps. You can also look up individual apps in the Palo Alto Networks Applipedia.
Some apps require a Minimum Version Requirement, a minimum PAN-OSversion or Apps & Threats content release version. Some apps require App-ID Cloud Engine (ACE) for App-ID identification.
  • Non-File Inspection requires PAN-OS 10.2.3 or later.
  • Max File Size larger than 20 MB requires PAN-OS10.2.4 or later (10.2 release), or PAN-OS 11.0.2 or later.
  • Download Direction requires PAN-OS 10.2.4 or later (10.2 release), or PAN-OS 11.0.2 or later.
  • To upgrade Panorama or Strata Cloud Manager:
    • For Panorama, upgrade Panorama and managed firewalls to the Minimum Version Requirement or later.
    • For Prisma Access (Managed by Panorama), upgrade Panorama to the Minimum Version Requirement and ensure your Prisma Access tenants run the Minimum Version Requirement or later.
    • For Strata Cloud Manager, complete a PAN-OS software upgrade in the Strata Cloud Manager infrastructure to the Minimum Version Requirement or later. You can view the Software Version in the Strata Cloud Manager Overview.
    • Review the Compatibility Matrix for minimum plugin versions required for your target upgrade.
To use Gmail, disable the Quick UDP Internet Connection (QUIC) protocol in Chrome. Specify chrome://flags/ in the Chrome Experimental QUIC Protocol, and select Disabled.
App
App-ID
Inspection Type
Direction
Max File Size
Minimum Version Requirement
Notes
123 Passport Photo
123passportphoto-upload
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
AirTable
airtable
File
Non-File
Download
5 MB
PAN-OS 10.2.3
(Download) PAN-OS 10.2.4
Accurate Background
accurate-background
File
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Adobe Echo Sign
adobe-echosign
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Adobe Firefly
adobe-firefly-post
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
AgencyZoom
agencyzoom
File
Upload
100 MB
PAN-OS 11.1.0
Amazon Cloud Drive Web
web-browsing
File
Upload
100 MB
Amazon S3 REST API
web-browsing
File
Upload
100 MB
Amazon S3 Web Console
amazon-aws-console
File
Upload
Download
100 MB
PAN-OS 11.1.0
Apple iCloud Web
icloud
File
Upload
100 MB
Asana Web
asana
File
Upload
100 MB
Avery
avery
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Basecamp Web
basecamp
File
Upload
100 MB
Beeline
beeline
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Bitbucket
bitbucket
File
Upload
Download
100 MB
Version 9074-9921
Bitrix24 Web
bitrix24
File
Upload
100 MB
PAN-OS 10.2 supports 20 MB uploads.
PAN-OS 11.1 and later releases support 100 MB uploads.
Blackboard Web
blackboard
File
Upload
20 MB
Blogs (e.g Wordpress, Medium)
blog-posting
File
Non-File
Upload
100 MB
BluePay
fiserv
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Box Desktop
boxnet
File
Upload
Download
100 MB
PAN-OS 10.2 supports 20 MB uploads.
PAN-OS 11.1 and later releases support 100 MB uploads and downloads.
Box Web
boxnet
File
Upload
Download
100 MB
Version 8413
Broadcom
rally-software-editing
File
Upload
100 MB
PAN-OS 11.1.0
Campfire
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Canvas Web
canvas
File
Upload
20 MB
Case Master Pro
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
CEIPAL
ceipal-ats
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Ceros
ceros
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Certified Mailing Solutions
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
CertifiedPro
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
CheckMarket
checkmarket
File
Upload
100 MB
PAN-OS 11.1.0
Client Care Web
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Cloudamize
cloudamize
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Cognito Forms
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
CombinePDF
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Confluence Web
confluence-base
web-browsing
Non-File
File
Upload
100 MB
PAN-OS 10.2.3
(File Upload) PAN-OS 11.1.0
ConnectMLS
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Coupa
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Craftable
craftable
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Craftable BevAger
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Crowe
crowe-llp
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Culture Cloud
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Cvent
cvent
File
Upload
100 MB
PAN-OS 11.1.0
DealCloud
dealcloud
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
DLP Test
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
DLP Toolbox
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
DocMagic
docmagic
File
Download
100 MB
PAN-OS 11.1.0
DocSend Web
docsend
File
Upload
100 MB
Dropbox Web
dropbox
File
Upload
Download
100 MB
PAN-OS 11.1.0
(Upload) Not Supported—custom File Property data patterns that include a File Size or File Type match criteria setting.
eFax
efax-corporate
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Egnyte Web
egnyte
File
Upload
100 MB
Endpoint Protector DLP Test
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Evernote Web
evernote
Non-File
N/A
N/A
PAN-OS 10.2.3
EZLynx
ezlynx
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Facebook Messenger Web
facebook-chat
File
Upload
Download
25MB
Facebook Web
Images only
facebook-uploading
File
Upload
10 MB
PAN-OS10.2.3
FilesAnywhere Web
filesanywhere
File
Upload
20 MB
Fillout
fileout
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
First Advantage
first-advantage
File
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Flickr
flickr-base
flickr-uploading
File
Upload
100 MB
Forvis Mazars
forvis
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Freshdesk Web
freshdesk
File
Upload
20 MB
35 MB (Freshdesk Chatbot only)
Freshdesk enforces a 20 MB and 35 file size limit.
GEMO
agileone
File
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
GitHub Web
github
github-uploading
File
Upload
20 MB
25 MB (github-uploading)
100 MB (github-uploading using GitHub Release only)
Version 8413
GitHub enforces a 25 MB file size limit for all upload services except for GitHub Release
Gitlab - Web-based File Attachment and Standard Traffic
gitlab
File
Non-File
Upload
100 MB
Version 8413
Giva
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Glassdoor Web
web-browsing
Non-File
N/A
N/A
PAN-OS 10.2.3
Globality
globality
File
Upload
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Gmail Web - Mail Attachments
gmail
File
Non-File
Upload
100 MB
Version 8413
Gofile
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Google Chat Web
google-chat
Non-File
N/A
N/A
PAN-OS 10.2.3
Google Cloud Platform
google-cloud-storage-base
File
Upload
Download
100 MB
Google Docs Web
google-docs-editing
Non-File
N/A
N/A
PAN-OS 10.2.3
Google Drive Web
google-base
google-docs
File
Upload
100 MB
PAN-OS 10.2.4
Google Forms Web
google-docs-editing
Non-File
N/A
N/A
PAN-OS 10.2.3
Google Meet Web
google-meet
Non-File
N/A
N/A
PAN-OS 10.2.3
Version 8726-8134
Google Photos Web
google-photos
File
Upload
100 MB
PAN-OS 10.2.3
Version 8745-8229
Google Sheets Web
google-docs-editing
Non-File
N/A
N/A
PAN-OS 10.2.3
Google Slides Web
google-docs-editing
Non-File
N/A
N/A
PAN-OS 10.2.3
Grammarly
grammarly
File
Upload
4 MB
PAN-OS 10.2.3
GroupGreeting
groupgreeting
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
GSuite (Export via link)
google-base
File
Download
25 MB
PAN-OS 10.2.4
Version 8684-7912
Guest Resource Services LMS
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Help Scout
helpscout
File
Upload
100 MB
PAN-OS 11.1.0
HireRight
hire-right
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
HomeAmerican Mortgage
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Hubspot Web
hubspot
File
Upload
100 MB
Honey
honey-io
File
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Imgur
imgur-base
imgur-upload
File
Upload
100 MB
iDeals VDR
ideals-virtual-data
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
iLovePDF
ilovepdf
(App-ID Cloud Engine) ilovepdf2
File
Upload
100 MB
PAN-OS 11.1.0
Insight Global
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
INSZoom
inszoom
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Jira Web
jira
File
Non-File
Download
100 MB
(Download and Large File) PAN-OS 10.2.4
Jotform
jotform
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Jumpshare
jumpshare
File
Upload
100 MB
PAN-OS 11.1 and Version 9074-9921
Kontent.ai
aikontent
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
KPMG Link Workforce
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
LeaveSource
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
LexisNexis Bridger Insight
bridgerinsight-xg
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
LinkedIn Web
linkedin
File
Non-File
Upload
Download
100 MB
(Non-File) PAN-OS 10.2.3
(Upload) Version 9032-9729
(Download) PAN-OS 10.2.4
Version 8739-17204
Content version required 9032-9729 required for 100 MB upload support. Earlier versions support up to 20 MB.
LivePerson
liveperson
File
Upload
100 MB
PAN-OS 11.1.0
Lucid
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
M3
m3
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
MagicSlides
magicslides
File
Upload
100 MB
PAN-OS 11.1.0
MailChimp
mailchimp
Non-File
N/A
N/A
PAN-OS 10.2.3
Mailgun
mailgun
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Mastercard Connect
mastercardconnect
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Mendeley Web
mendeley
File
Upload
100 MB
Microsoft Azure Storage
windows-azure
File
Download
100 MB
PAN-OS 10.2.4 or 11.0.2
Version 8742-8215
Microsoft Excel Desktop
web-browsing
File
Non-File
Download
26 MB
PAN-OS 10.2.4
Collaborative Sync not supported.
Microsoft Excel Web
web-browsing
File
Non-File
Upload
Download
20 MB (Upload)
26 MB (Download)
PAN-OS 10.2.4
Microsoft OneDrive Desktop - Business
office365-enterprise-access
sharepoint-online
File
Upload
Download
100 MB
PAN-OS 10.2.4
Version 8684-7912
Collaborative Sync not supported.
Microsoft OneDrive Desktop - Personal
ms-onedrive
File
Upload
100 MB
PAN-OS 10.2.4
Version 8684-7912
Microsoft OneDrive Web - Business
office365-enterprise-access
sharepoint-online
File
Upload
100 MB
PAN-OS 10.2.4
(Large file) 11.1.0
Microsoft OneDrive Web - Personal
ms-onedrive
File
Upload
100 MB
PAN-OS 10.2.4
(Upload) Not Supported—custom File Property data patterns that include a File Size or File Type match criteria setting.
Microsoft OneNote Web
ms-onenote
File
Non-File
Upload
Download
20 MB
Version 8413
Microsoft Outlook Web - Mail Attachments from Device and Personal One Drive
ms-office365
File
Upload
100 MB
Version 8673-7845
(Large file) PAN-OS 11.1.0
Microsoft Power BI Web
web-browsing
File
Non-File
Upload
100 MB
Microsoft Power Apps
ms-powerapps
File
Download
100 MB
PAN-OS 11.1.0
Microsoft PowerPoint Desktop
ms-powerpoint-online
File
Non-File
Download
100 MB
PAN-OS 10.2.4
Collaborative Sync not supported.
Microsoft PowerPoint Web
ms-powerpoint-online
File
Non-File
Download
100 MB
PAN-OS 10.2.4
Microsoft SharePoint Desktop
office365-enterprise-access
sharepoint-online
File
Non-File
Upload
Download
100 MB
Collaborative Sync not supported.
Microsoft SharePoint Web
office365-enterprise-access
sharepoint-online
File
Non-File
Upload
Download
100 MB
Microsoft Teams Desktop - Business
Microsoft Whiteboard not supported
ms-office365
ms-teams
File
Non-File
Upload
Download
10 MB (Upload)
100 MB (Download)
PAN-OS 10.2.3
Microsoft Teams Desktop - Personal
Microsoft Whiteboard not supported
ms-office365
ms-teams
Non-File
File
Upload
100 MB
PAN-OS 10.2.3
(File Upload) PAN-OS 11.1.0
Microsoft Teams Web - Business
Microsoft Whiteboard not supported
ms-office365
ms-teams
File
Non-File
Upload
Download
100 MB
Version 8742-8215
PAN-OS 10.2 supports 10 MB uploads.
PAN-OS 11.1 and later releases support 100 MB uploads and downloads.
Microsoft Teams Web - Personal
Microsoft Whiteboard not supported
ms-office365
ms-teams
File
Non-File
Upload
Download
100 MB
Version 8742-8215
Large FilePAN-OS 10.2.4 and later or 11.0.2 or later
Non-FilePAN-OS 10.2.3 and later or 11.0.0 or later
Microsoft Word Desktop
ms-office365
Non-File
N/A
N/A
PAN-OS 10.2.3
Collaborative Sync not supported.
Microsoft Word Web
ms-office365
Non-File
N/A
N/A
PAN-OS 10.2.3
Mimecast
mimecast-mc-mgt
File
Upload
100 MB
PAN-OS 11.1.0
Miro Web
realtimeboard
File
Upload
30 MB
PAN-OS 10.2.3
Version 8756-8298
Monday.com Web
monday
File
Upload
(Default) 20 MB
100 MB
100 MBPAN-OS 11.1 and Version 9074-9921
My Compliance Management
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Mural
mural-base
File
Upload
Download
100 MB
PAN-OS 11.1.0
Naver Mail Web
naver-mail
File
Upload
Download
100 MB
Naverworks
web-browsing
File
Upload
20 MB
Version 8711-8058
Noodle Seed
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Notta
notta-ai
File
Upload
100 MB
PAN-OS 11.1.0
Pastebin Web
pastebin
Non-File
N/A
N/A
PAN-OS 10.2.3
pCloud
pcloud-base
pcloud-upload
File
Upload
100 MB
PDF Guru
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
PDF24
pdf24
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
PDF2TIFF
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
pdfFiller
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Pinterest
pinterest
Non-File
N/A
N/A
N/A
PlanSource
plansource
File
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
PosterMyWall
postermywall
File
Upload
100 MB
PAN-OS 11.1.0
Presenti
presenti-ai-presentation-maker
File
Upload
100 MB
PAN-OS 11.1.0
Prezi Web
prezi
File
Upload
100 MB
(DOCX) 50 MB
Prezi enforces a max file size restriction for DOCX files.
PRO Unlimited
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
ProofHQ
proofhq
File
Upload
100 MB
PAN-OS 11.1.0
ProposalTech
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Quickbase
intuit-quickbase
File
Upload
100 MB
PAN-OS 11.1.0
Quip
quip
File
Upload
Download
100 MB
Version 8735-8187
Quora
quora-post
quora-base
quora-upload
File
Non-File
Upload
100 MB
Quote-LinQ
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Ravelry
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Recovery Database Network
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Reddit
reddit
File
Non-File
Upload
20 MB
Remove.bg
remove-bg
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Saba Cloud
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Salesforce Web
salesforce
File
Upload
Download
100 MB
Version 8413
SAP Ariba
ariba-by-sap
File
Upload
Download
100 MB
PAN-OS 11.1.0
Send Anywhere
send-anywhere
File
Upload
100 MB
Sendspace
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
ServiceNow Web
service-now
File
Non-File
Upload
Download
100 MB
Version 8413
Sfax
sfax
File
Upload
100 MB
PAN-OS 11.1.0
ShareFile
sharefile-base
sharefile-uploading
sharefile-downloading
File
Upload
Download
100 MB
PAN-OS 11.1.0
SigningHub
signinghub
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Slack Desktop
slack
File
Non-File
Upload
Download
100 MB
Non-FilePAN-OS 10.2.3 and later or 11.0.0 or later
Slack Web
slack
File
Non-File
Upload
Download
100 MB
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or later
Smallpdf
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Smartsheet Web
smartsheet
Non-File
N/A
N/A
PAN-OS 10.2.3 or 11.0.0
Snapfish
snapfish
File
Upload
100 MB
PAN-OS 11.1.0
Splunk Web
web-browsing
splunk
File
Upload
100 MB
Syncplicity Web
syncplicity
File
Upload
20 MB
The Knot
theknot
File
Download
100 MB
PAN-OS 11.1.0
ACE required for app identification.
TreeRing
treeringapps
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Suralink
suralink
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Trello Web
trello
File
Upload
100 MB
Truliant Federal Credit Union
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
TrustAge
trustage
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Twitter Web
twitter
File
Non-File
Upload
20 MB
Udemy Web
udemy-base
udemy-business
Non-File
N/A
N/A
PAN-OS 10.2.3 or 11.0.0
UFile
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
UST Vizon
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
VectorVMS
vectorvms
File
Upload
Download
100 MB
PAN-OS 11.1.0
Vena Solutions
vena
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Ventiv Technology
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Verisk
verisk
File
Upload
100 MB
PAN-OS 11.1.0
VisaTrax
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Vizcom
vizcom
File
Upload
100 MB
PAN-OS 11.1.0
Wdesk
wdesk
File
Upload
100 MB
PAN-OS 11.1.0
ACE required for app identification.
Web Browsing
web-browsing
File
Non-File
Upload
100 MB
Webex Desktop
webex
Non-File
N/A
N/A
Version 8735-8187
WeTransfer
wetransfer-base
wetransfer-uploading
wetransfer-download
File
Upload
100 MB
PAN-OS 11.1.0
Wonderchat
wonderchat
File
Upload
100 MB
PAN-OS 11.1.0
Workday Web
workday
File
Upload
Download
30 MB
Version 8702-8012
Workplace by Facebook Web App
workplace
File
Upload
20 MB
Wrike
wrike
File
Upload
Download
100 MB
PAN-OS 11.1.0
Yahoo Web App Mail Attachments
yahoo-mail-uploading
File
Non-File
Upload
25 MB
Version 8413
Yammer Web
yammer
File
Upload
(Default) 20 MB
100 MB
100 MBPAN-OS 11.1 and Version 9074-9921
Zamzar
web-browsing
File
Upload
100 MB
PAN-OS 11.1.0
Zendesk Web
zendesk
File
Non-File
Upload
Download
50 MB
PAN-OS 10.2.3 or 11.0.0
(Upload) PAN-OS 10.2.5
Version 8757-8277