Transition from Single Tenant FedRAMP High "In Process" to Multitenant FedRAMP High "In Process" Through Common Services
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Transition from Single Tenant FedRAMP High "In Process" to Multitenant FedRAMP High "In Process" Through Common Services

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Transition from Single Tenant FedRAMP High "In Process" to Multitenant FedRAMP High "In Process" Through Common Services

Learn how to transition your single tenant Prisma Access FedRAMP to multitenant FedRAMP.
Where Can I Use This?What Do I Need?
  • FedRAMP High "In Process"
  • Cloud-managed Prisma Access
  • FedRAMP Prisma Access license with optional add-ons
  • FedRAMP email activation link
  • Gov Strata Logging Service
  • Gov Region
  • Role: Multitenant Superuser or Superuser with access to the FedRAMP Customer Support Portal (CSP) account
If you are a new cloud-managed Prisma Access FedRAMP High "In Process" customer as of December 2023, you can use the following information to transition from a single tenant deployment to a multitenant deployment.
After you receive an email from Palo Alto Networks identifying the license you are activating, including all your add-ons and capacities, Get Started with Prisma Access to begin the activation process.
  1. To transition from a single tenant Panorama-managed Prisma Access to multitenant, select Get Started with Prisma Access in your email.
  2. Follow the steps to Activate a License for Single Tenant Cloud-Managed Prisma Access FedRAMP, but do not Launch the products yet.
  3. Instead, select Tenant Management.
  4. Select +Add tenant.
  5. Adding a subtenant converts your single tenant to a multitenant hierarchy. Select Yes to continue.
  6. Manage your tenants through the Multitenant Portal.