Click , select the
check box of the alert you want to send as an incident to Nuvolo,
and then click .
Or
Click , click the name of a Security alert, click .
The Send to Nuvolo panel appears.
Enter a priority number using the priority numbering system
in Nuvolo and add a comment.
After you’ve configured these
three required settings, the Send button changes from gray to blue,
indicating that you can proceed.
Send the alert to Nuvolo.
After
you click Send, a link appears. When you
click it, a new browser window opens to the XSOAR playbook for this
action.
To confirm that the work order was sent, click the link to
the
XSOAR playbook for
this action.
For the link in Device Security to open the
corresponding playbook in Cortex XSOAR, you must already be logged
in to your XSOAR instance before clicking it.
The green
boxes in the playbook indicate that a particular step was successfully
performed. Following the path through the playbook gives you feedback
about whether an action was carried out successfully or, if not,
where the process changed course.
Also the action “Sent to
Nuvolo” appears in the Last Action column on the Alerts page in
the
Device Security portal. If you don’t see this column, click the
Columns icon (
) and select
Last
Action.
