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    Strata Copilot
    Log Collection and Troubleshooting
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    1. Home
    2. Prisma Access Agent
    3. Prisma Access Agent Administration
    4. Deploy the Prisma Access Agent
    5. Deploy Prisma Access Agents Using Microsoft Intune
    6. Deploy Prisma Access Agents to Android Endpoints Using Microsoft Intune
    7. Log Collection and Troubleshooting
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    Prisma Access Agent

    Log Collection and Troubleshooting

    Table of Contents

    Log Collection and Troubleshooting

    Learn about log collection and troubleshooting for Android endpoints.
    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • NGFW (Managed by Panorama)
    • Android 10 and later version
    To troubleshoot issues with the Prisma Access Agent, you have the capability to gather Prisma Access logs. For detailed instructions on collecting logs for troubleshooting purposes, refer to the Prisma Access Agent user guide.

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