Prisma Access Browser follows a structured release cycle to provide timely
updates, enhancements, and bug fixes:
Major Releases (Stable): Approximately every four to six weeks,
introducing significant feature updates and improvements based on the
Chromium project.
Minor Releases (Stable Refresh): Weekly updates including bug fixes and
optimizations from the Chromium Projects. In situations requiring
immediate security fixes, a patched version may be released promptly.
End-of-Life (EoL) Policy
Each major version of our product is supported for ninety (90) days
from its official release date. After this period, functionality is no
longer guaranteed and technical support might be limited. Note: The release
date remains unchanged for customers using customized gradual releases.
End users with EoL versions might encounter issues and difficulties
upgrading to newer versions. To maintain security, compliance, and
functionality, customers should plan for upgrades before the EoL stage.
We aim to ensure the security, stability, and functionality of our
platform. Our EoL policy is designed to help customers plan transitions and
upgrades effectively.
Security Updates and Functionality Guarantee
Security Updates: We provide security patches only for the latest
version of Prisma Access Browser. All nonlatest versions, regardless of age,
don't receive security updates.
Functionality Guarantee: We ensure that Prisma Access Browser core
functionalities remain operational for versions up to 90 days from their
official release date.
Risks and Limitations: Customers using versions beyond the 90-day
support period might face increased security vulnerabilities, including
risks of malware, data breaches, and other cyberthreats. Additionally, new
features in the management console might not function or be accessible on
older versions.
We strongly advise customers to regularly upgrade their browsers to
the latest version using our autoupgrade policy. Staying informed about
releases and maintaining the most recent version ensures your organization
benefits from the latest security enhancements and feature improvements
Browser Versions
A few features in the admin management console can help administrators to
view the browser version breakdown and history:
Homepage: The Devices widget in the management console landing page
presents the browser versions deploy in the tenant:
Devices screen: under the Browser Version field, the devices with the EoL
browser version marked in red:
A version breakdown exists inside the device screen:
