View and Monitor GlobalProtect Mobile Users
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Prisma Access

View and Monitor GlobalProtect Mobile Users

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View and Monitor GlobalProtect Mobile Users

View and monitor your GlobalProtect Mobile Users.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • Prisma Access license
  • This is a Prisma Access Insights feature.
Select InsightsUsers in Strata Cloud Manager Command Center to view Mobile Users that connect to Prisma Access Security services through the GlobalProtect agent on their devices.
Securing mobile users from threats is often a complex mix of security and IT infrastructure procurement and setup, bandwidth, and uptime requirements in multiple locations throughout the world, while staying within budget. With Prisma Access for users, the entire infrastructure is deployed for you and scales based on the number of active users and their locations.
  • Monitor aggregated data about your currently connected GlobalProtect Mobile Users.
  • View the total number of users being monitored by Autonomous DEM.
  • View the GlobalProtect versions that your users’ devices are using to connect to Prisma Access.
  • See IP pool utilization by different IP pool allocation theaters based on the number of connected users at that time.
  • View the details on each device that a Mobile User is connected from along with their user experience score and the location from where they are connected.
  • Select any Mobile User Name to view details about this user.
  • Download current data from the Users | Devices table.
  • Connected Method—Select GlobalProtect to view data about your GlobalProtect Mobile users.
  • You can filter users and devices by:
    • Time Range
    • User Name
    • Prisma Access Locations
    • Device Name
    • GlobalProtect Version
    • OS Family/Version
    • Source Location
    • Source IP Address

Connected Users

Connected Users displays the number of users connected to Prisma Access at the time the data was fetched or as indicated in the timestamp. You can View Trend by Users or by User Devices. Select Number (Currently Connected) to see the Connected Users | Connected User Devices table for details about all connected users and all of their devices.

Risky Users

View the number of users who are impacted by threats. The Up or Down arrow compares this time range with a previous time range to determine the difference, in percentage, of number of connected devices. Select View More Details for GlobalProtect Versions or IP Pool Utilization to see details about risky users in your environment.

GlobalProtect Version Details

GlobalProtect Version Details shows the GlobalProtect versions that your users’ devices are using to connect to Prisma Access. You can see how many users are connecting with each version. The data displayed can be used to enforce compliance with the latest GlobalProtect app version. Over over the Distribution Trend lines to see the IP addresses of users connected at that time.

IP Pool Utilization Details

See IP pool utilization by different IP pool allocation theaters based on the number of connected users at that time. The IP pool utilization percentage on the graph is the number of IP pool blocks used out of all the IP pool blocks that are available across all the subnets. You can take proactive actions by adding subnets when you see an IP pool bar approaching the maximum capacity for any region.

Current Connected Users to GlobalProtect

The (Number of) Connected Users table following the chart displays all the users who were connected to Prisma Access within the specified Time Range selected. From the Connected Users table, select a connected User to open the User Details page to view information about that unique user.