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    Cadence for Software and Content Updates for Prisma Access (Managed by Strata Cloud Manager)
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    2. Prisma Access
    3. Prisma Access Administration
    4. Prisma Access Releases and Upgrades
    5. Cadence for Software and Content Updates for Prisma Access
    6. Cadence for Software and Content Updates for Prisma Access (Managed by Strata Cloud Manager)
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    Prisma Access

    Cadence for Software and Content Updates for Prisma Access (Managed by Strata Cloud Manager)

    Table of Contents

    Cadence for Software and Content Updates for Prisma Access (Managed by Strata Cloud Manager)

    Learn more about how Prisma Access updates its infrastructure components.
    The following table describes how Prisma Access updates its infrastructure components, including content and software updates. This table also indicates whether Prisma Access automatically updates the software. If any updates are not automatic, you can learn how to apply those infrastructure updates.
    You can also check the status of all cloud services from the hub.
    ComponentUpdate ScheduleComments
    GlobalProtect app
    • Major GlobalProtect App Releases (for example, x.0 or 4.x)—Prisma Access updates the app with the latest major release 7-10 days after the general availability of the x.0.1 version of that release.
      For example, given an app release of 4.0, Prisma Access updates the app 7-10 days after the 4.0.1 release.
    • Minor GlobalProtect App Releases (for example, 4.1.x)—Prisma Access updates the app with the latest minor release 7-10 days after the general availability of that release.
    The cloud controls the version of the app that is available for upgrade.
    PAN-OS software upgrades in the Prisma Access infrastructure—scheduled
    Palo Alto Networks® upgrades the PAN-OS infrastructure when a new version of Prisma Access is released. Palo Alto Networks® provide you with three weeks’ notice before a scheduled upgrade.
    Sign up to receive infrastructure upgrades by email or text notifications at the Hub.
    Applications and threat updates
    Daily with a threshold of 24 hours.
    Palo Alto Networks® releases New App-IDs on the third Tuesday of every month. Plan to review and incorporate these new App-IDs within the 24 hour threshold. Use the New App-ID filter to minimize this possible traffic impact.
    The New App-ID characteristic lets you see new applications on your network and shows you details about newly-categorized application activity. What you learn can help you make the right decisions about how you to update your security policy to enforce the most recently-categorized App-IDs.
    Antivirus protection
    Every hour, 10 minutes after the hour
    Prisma Access is always up-to-date with the latest Antivirus release.
    WildFire
    Real-time
    Prisma Access is always up-to-date with the latest WildFire release.
    GlobalProtect Data File
    Every hour
    Prisma Access is always up-to-date with the latest GlobalProtect data file release.
    Clientless VPN
    application signatures
    Every hour
    Prisma Access is always up-to-date with the latest Clientless VPN application signature release.

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