85% of the instances cannot reach the authentication server for
the last 12 minutes for the Prisma Access location.
Clear condition
Instances can reach the authentication server for the last 6
minutes for the Prisma Access location.
Correlated Alerts
AL_MU_AUTH_SERVER_UNREACHABLE_PER_PA_LOCATION
Remediation
Check whether you can ping the authentication server from your machine. If
ping is successful, proceed to step 2. If
ping fails, contact your server team to verify that the
server is up.
If your server is up, confirm whether the alert has cleared. If it has,
proceed to step 2.