INC_SC_SITE_DOWN
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Prisma Access

INC_SC_SITE_DOWN

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INC_SC_SITE_DOWN

Learn about the INC_SC_SITE_DOWN incident.

Synopsis

All tunnels for the service connection site <site-name> are down.
Incident Code—INC_SC_SITE_DOWN
Severity—Critical

Required License

Prisma Access

Details

Raise condition
All tunnels (primary, secondary, and ECMP) for the service connection site are down.
Clear condition
One tunnel (primary, secondary, or ECMP) for the service connection site is up.

Correlated Alerts

  • AL_SC_PRIMARY_WAN_BGP_DOWN
  • AL_SC_PRIMARY_WAN_BGP_FLAP
  • AL_SC_PRIMARY_WAN_TUNNEL_DOWN
  • AL_SC_PRIMARY_WAN_TUNNEL_FLAP
  • AL_SC_SECONDARY_WAN_BGP_DOWN
  • AL_SC_SECONDARY_WAN_BGP_FLAP
  • AL_SC_SECONDARY_WAN_TUNNEL_DOWN
  • AL_SC_SECONDARY_WAN_TUNNEL_FLAP
  • AL_SC_SITE_DOWN