Create User Groups and Configure Chatbot MS Teams
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Prisma SD-WAN

Create User Groups and Configure Chatbot MS Teams

Table of Contents
Learn to create user groups and configure the chatbot MS teams cloudblade.
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • Prisma SD-WAN license
  • Chatbot MS Teams CloudBlade
  1. Create a user group on MS Teams. You can follow any of the following methods to create a user group:
  2. After a user group is created on MS Teams, copy the User Group ID (object ID).
    Enter the ID when configuring the Chatbot-MS Teams CloudBlade on Prisma SD-WAN. You can configure more than one user group on the CloudBlade. The User Group ID(s) can be retrieved by any of the following methods:
    • Azure Active Directory
      1. Go to the Azure Active Directory portal and select Groups on the left panel.
      2. Search and select the specific User Group and copy the object-id from the Azure portal.
    • Microsoft Teams
      1. Go to your TeamMore OptionsGet a link to Team.
      2. This provides a URL that contains the group-id.
    For example, the Get link to Team option will display a URL like the one below. Embedded in the URL is the groupId highlighted below. Only copy the groupId text between = and & for configuration on the CloudBlade.
    https://teams.microsoft.com/l/team/19%3afZljepRtSxrVfX1hkf876XCvPFY_jion787GBcD5lvY1%40thread.tacv2/conversations?groupId=abc6d320-b3f1-87c2-8755-02e9endaeda1&tenantId=123dr678-h456-b758-b010-41830555h3bd

Configure Chatbot MS Teams

  1. From the Strata Cloud Manager, select ManagePrisma SD-WANCloudBlades.
  2. In CloudBlades, locate the Chatbot MS Teams tile and click Configure.
    Contact the Palo Alto Support team if this CloudBlade does not appear in the list.
  3. In the Chatbot-MS Teams page, enter the following information in the fields shown below, change where appropriate.
    • Version: Select the latest version of the Chatbot-MS Teams CloudBlade.
    • Admin State: For Admin State, select Enabled.
  4. Microsoft Teams Group Information: Enter the Teams group Azure Active Directory ID obtained in the previous section.
    To add multiple user groups, enter the IDs as comma-separated values. For example: Teams_group_AAD_ID1, Teams_group_AAD_ID2, Teams_group_AAD_ID3.
  5. Click Save and Install.