Features Introduced in Prisma Access 1.2.0
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Features Introduced in Prisma Access 1.2.0

Table of Contents

Features Introduced in Prisma Access 1.2.0

Learn what’s new and exciting in the Cloud Services plugin versions.
The following table describes the new features introduced in the Cloud Services plugin version 1.2.0. For additional information on how to use the new features in this release, refer to the Prisma Access Administrator’s Guide.
Feature
Description
Gateway Selection Improvements
To allow mobile users to use the best gateway for your organization, the following gateway improvements have been implemented:
  • Mobile users now automatically connect more reliably to a Prisma Access gateway that is inside the country from which they are connecting.
  • Mobile users can manually select a gateway (either a gateway in Prisma Access or an on-premise gateway) using the GlobalProtect app on their endpoint.
Status Monitor Improvements
The following improvements have been made in the PanoramaCloud ServicesStatus area:
  • To better show network status, the fields in the PanoramaCloud ServicesStatusMonitor window are changed. Click the Service Connection, Remote Networks, or Mobile Users radio button and hover over any of the circled locations on the map to get a detailed view of the number of service connections, remote network tunnels, or remote users that are configured and their status.
    In addition, the Logging Service radio button shows the current data retention settings and log quotas for Infrastructure and Audit Logs, Detailed Logs, and Summary Logs.
  • The PanoramaCloud ServicesStatusNetwork Details area has been divided into four areas with radio buttons that allow you to see the network details divided by Service Infrastructure, Service Connection, Remote Networks, and Mobile Users.
Internal DNS domains for mobile users increased to 1,024
Prisma Access can now support up to 1,024 internal domains.
FQDNs of all Prisma Access gateways now available
You can now view the full FQDNs of all gateways that are available in Prisma Access. To view the FQDNs, select PanoramaCloud ServicesStatusNetwork Details and click the Mobile Users radio button. The FQDNs display in the Gateways area.
These gateways replace the primary and secondary gateways.
paloalto-shared-services App-ID released
To make sure that Panorama can communicate with Prisma Access and Strata Logging Service, configure internet gateway firewall security policies to allow the App-ID paloalto-shared-services, in addition to the App-ID paloalto-logging-service. The App-ID paloalto-shared-services is released as part of content version 8067, and you can review the Customer Resources article Palo Alto Shared Services App-ID for more information. Before the release of this App-ID, administrators needed to add a security policy that contained the paloalto-logging-service App-ID, SSL, and web-browsing on the internet gateway firewall to allow communication between the services, which was less secure than using the new App-ID.