Manually tracking security findings from your cloud environment requires constant movement between SaaS Security Posture Management (SSPM) and your team’s external issue tracking system. This separation can lead to delays, potential oversight, and inefficient security task management.

To streamline this critical workflow, you can now link SSPM to a ServiceNow instance for ticketing. This link enables your team to create tickets directly from SSPM findings, populating them with relevant security context for remediation within your existing ServiceNow process. By eliminating the need to switch between applications to report issues, this integration ensures that critical security tasks are captured and tracked in ServiceNow. This accelerates remediation efforts and improves overall security posture management. SSPM connects securely using standard OAuth 2.0 authorization, utilizing the same instance connection already established for configuration scans.