AIOps for NGFW assesses
the health of the firewalls in your deployment by analyzing telemetry
data that your PAN-OS devices send to Strata Logging Service. To send
this data, you must have enabled device telemetry on
your devices.
Once telemetry is configured, your next-generation firewalls send raw telemetry data to Strata Logging Service at fixed intervals. Strata Logging Service parses and translates this raw data so that AIOps for NGFW can provide you with device status, visualizations, and alerts.
You need to onboard Panorama on AIOps for NGFW if you are onboarding
Panorama-managed deployments.
Confirm the device is registered in the Customer Support Portal by logging in to
support.paloaltonetworks.com, switch to your account
(if necessary), and identify your device in AssetsDevices.
After you onboard the devices and enable telemetry, it takes around
couple of hours for the first set of insights to be visible on the AIOps
for NGFW dashboard. The process of generating and sending telemetry on
the device's side is done in batches, with each metric being sampled and
collected at a frequency optimized for the use-cases the metric is used
for. This batch process can result in a delay between onboarding the
firewall and the availability of insights. It might take several hours
for all insights associated with a newly onboarded device to appear on
the AIOps for NGFW dashboard.