Strata Cloud Manager
Get Alert Notifications
Table of Contents
Get Alert Notifications
Create a notification rule to control which alerts generate
notifications.
| Where Can I Use This? | What Do I Need? |
|---|---|
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One of these:
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Integrating Strata Cloud Manager into your existing operations involves
setting up proactive alerts, allowing you to detect and manage potential issues
before they escalate into serious complications. These alerts can be tailored to
match your operations team's case management protocol, such as the commonly used P1s
or P2s.
For instance, you might set up an alert system wherein
critical alerts, which represent the most critical issues, are instantaneously
escalated to your security team for immediate attention. On the other hand, warning
alerts, which are of lesser urgency but still significant, can be arranged for daily
review. Such an arrangement ensures efficient incident management while maintaining
the smooth running of your operations.
Another option is to route
alerts based on teams; certain categories of alerts, or even specific alerts, can be
routed to different teams that will be best equipped to handle them. You can define
notification preferences, such as which alerts trigger notifications, how you
receive notifications, and how often you receive them, create a notification
rule.
Here is a video that shows how to create a notification rule.
- SelectEnter a Name and Description.Add New Condition to specify the Rule Conditions that will trigger the notification.For example, to create a notification for hardware alerts, select subCategory, Equals, and Hardware.Choose the Notification Type and Recipients of the notification.
- If choosing Email, select an email group, which is a group of users that will receive the email notifications, or Create a New Email Group.
- If creating a new email group, enter an Email Group Name and begin typing the Email Addresses of those you want to add to the group. Press the Return key after completing each email address.
- Select Next.
- Select the frequency with which you want to send these notifications:
- Immediately
- Grouped and sent every 4 hours
- Grouped and sent once a day
If choosing ServiceNow, enter the ServiceNow URL, client credentials, ServiceNow credentials, and the ServiceNow API Version.- Test your connection to ensure the integration is working.
- Select Next.
Save Rule.
