Activate a License for Cloud-Managed Prisma Access FedRAMP High "In Process" Through Common Services
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Activate a License for Cloud-Managed Prisma Access FedRAMP High "In Process" Through Common Services

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Activate a License for Cloud-Managed Prisma Access FedRAMP High "In Process" Through Common Services

Learn about cloud-managed Prisma Access single tenant FedRAMP license activation through Common Services.
Where Can I Use This?What Do I Need?
  • FedRAMP High "In Process"
  • Cloud-managed Prisma Access
  • FedRAMP Prisma Access license with optional add-ons
  • FedRAMP email activation link
  • Gov Strata Logging Service
  • Gov Region
  • Role: Multitenant Superuser or Superuser with access to the FedRAMP Customer Support Portal (CSP) account
If you are a FedRAMP High "In Process" Managed Security Service Provider (MSSP) or distributed enterprise customer, Activate a License for Prisma Access Multitenant FedRAMP instead. If you are a FedRAMP High "In Process" Panorama customer, Activate a license for Panorama-Managed Prisma Access FedRAMP instead. If you're a FedRAMP Moderate customer, activate a license for Moderate.
After you receive an email from Palo Alto Networks identifying the FedRAMP license you are activating, including all your add-ons and capacities, Get Started with Prisma Access to begin the activation process.
To activate a license for single tenant cloud-managed Prisma Access, select Get Started with Prisma Access in your email and then complete the following tasks.
  1. Select the activation flow for Single Tenant / Panorama.
    • Use Single Tenant / Panorama for first-time single tenant activation:
    • Use Single Tenant / Panorama for return visits to single tenant license activation:
  2. Provide your work email address, Create your password, and select Next.
    • If you have a Palo Alto Networks Customer Support FedRAMP account, then enter the email address you used when you registered for that account.
    • If you do not have a Palo Alto Networks Customer Support FedRAMP account, then Create a New Account.
  3. You are automatically directed to Common ServicesSubscription & Add-ons, where you manage your license.
  4. Select your products to highlight them for activation, then Activate.
  5. Select New from the tenant drop-down to create the tenant that you want to use for this license.
  6. Select Gov Strata Logging Service to use.
  7. Choose the Gov SASE Region for the logs.
  8. Cloud-Managed is selected by default.
  9. Add-ons are enabled by default based on your contract. Use the following settings for the CASB Bundle:
    • Create New to create a running instance of the service.
    • URL Subnet is the URL to launch the corresponding service UI.
    Note that in a single tenant implementation, it is possible to consolidate multiple DLP instances (such as CASB, NGFW, and Prisma Cloud) under one Customer Support Portal account and one tenant, but it is not possible to split one DLP license across multiple CSPs or tenants. However, it is possible to have multiple individual DLPs associated with different CSPs or different tenants.
  10. Agree to the Terms and Conditions.
  11. Activate Now. The products and add-ons that you are activating (such as Prisma Access or Strata Logging Service) are now provisioned. As the subscriptions are activating, the progress status will display. When the process is complete, the tenant status displays Launch. You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.
  12. Launch automatically directs you to your product.
  13. (Optional) Add user access and assign roles.