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    Onboard a Remote Network
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    Onboard a Remote Network

    Table of Contents

    Onboard a Remote Network

    This section describes the prerequisites for configuring remote networks, as well as how to configure and validate remote network operations.
    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    Once you have planned for your remote network, you can begin the configuration process. This includes onboarding the remote network, connecting the remote network site to Prisma Access, and enabling routing and QoS for the remote network. For each remote network that you want to secure using Prisma Access for networks, you push the required policy configuration to Prisma Access and onboard each remote network so that you can start sending traffic from the remote site through the IPSec tunnel to Prisma Access. Use one of the following procedures to onboard your remote networks depending on your bandwidth allocation type:
    Learn how to onboard a remote network.

    Onboard a Remote Network (Strata Cloud Manager)

    To onboard a remote network site to Prisma Access, specify the location and define the amount of bandwidth to allocate to the connection.
    Here’s how to add a new remote network site to Prisma Access. You’ll start by specifying the location and defining the amount of bandwidth to allocate to the connection.

    1. Launch Prisma Access (Managed by Strata Cloud Manager).
    2. Make sure that you have allocated bandwidth to the location where you’ll deploy the remote network. See Planning Checklist for Remote Networks.
    3. Go to ManageService SetupRemote NetworksAdd Remote Networks.
      If you're using Strata Cloud Manager, go to WorkflowsPrisma Access SetupRemote NetworksAdd Remote Networks.
    4. Give the remote network a descriptive Site Name.
    5. Select the Region in which the site is located, and the closest Prisma Access Location.
    6. (Only if you’re planning to use BGP for dynamic routing) Enable ECMP Load Balancing so that the remote network site can use up to four IPSec tunnels.
      BGP is required for ECMP load balancing; QoS and static routes are not supported.
      When you enable ECMP, Remote Network traffic is load balanced over the tunnels you configure.
    7. Configure Advanced Settings.
      • (Optional) Use Static Entries to resolve FQDNs to specific IP addresses.
        This functionality can be useful if you have guest internet services at your organization and you want your guests to safely use search engines, preventing them from searching for potentially inappropriate or offensive material that could be against company policy. To do so, enter a unique Name for the static entry rule, an FQDN, and the IP Address where the FQDN request should be directed.
      • If you want Prisma Access to proxy DNS requests, configure values for UDP Queries Retries (the Interval (Sec) to retry the query in seconds and the number of retry Attempts to perform.
    8. Connect a Remote Network Site to Prisma Access, where you’ll create an IPSec VPN tunnel to connect the remote network site to Prisma Access.
    9. Configure static routing.
      1. For static routes to route traffic to and from your HQ or data center, Add the IP subnets or IP addresses that you want to secure at the branch.
        If you make any changes to the IP subnets on your HQ or data center network, you must manually update the static routes.
    10. Configure dynamic routing.
      1. For dynamic routing to advertise HQ or data center subnets, Enable BGP for Dynamic Routing.
      2. (Optional) Select an MRAI Timer value.
        BGP routing offers a timer you can use to tailor BGP routing convergence in your network called the Minimum Route Advertisement Interval (MRAI). MRAI acts to rate-limit updates on a per-destination basis, and the BGP routers wait for at least the configured MRAI time before sending an advertisement for the same prefix. A smaller number gives you faster convergence time but creates more advertisements in your network. A larger number decreases the number of advertisements that can be sent, but can also make routing convergence slower. You decide the number to put in your network for the best balance between faster routing convergence and fewer advertisements.
        Configure an MRAI range of between 1 and 600 seconds, with a default value of 30 seconds.
      3. To reduce the number of mobile user IP subnet advertisements over BGP to your customer premises equipment (CPE), specify Prisma Access to summarize the subnets before it advertises them by selecting Summarize Mobile User Routes before advertising.
        By default, Prisma Access advertises the mobile users IP address pools in blocks of /24 subnets; if you summarize them, Prisma Access advertises the pool based on the subnet you specified. For example, Prisma Access advertises a public user mobile IP pool of 10.8.0.0/20 using the /20 subnet, rather than dividing the pool into subnets of 10.8.1.0/24, 10.8.2.0/24, 10.8.3.0/24, and so on, before advertising them. Summarizing these advertisements can reduce the number of routes stored in CPE routing tables. For example, you can use IP pool summarization with cloud VPN gateways (Virtual Private Gateways (VGWs) or Transit Gateways (TGWs)) that can accept a limited number of routes.
      4. (Optional) to have Prisma Access originate a default route advertisement for the remote network using eBGP, select Advertise Default Route. Be sure that your network does not have another default route being advertised by BGP, or you could introduce routing issues in your network.
      5. (Optional) If you configured a secondary WAN and you need to change the peer address for the secondary (backup) BGP peer, select Use different BGP Peer for Secondary Tunnel and enter a unique Peer and, optionally, Local IP address for the secondary WAN.
      6. (Optional) Select Do Not Export Routes to prevent Prisma Access from forwarding routes into the HQ or data center.
        By default, Prisma Access advertises all BGP routing information, including local routes and all prefixes it receives from other service connections, remote networks, and mobile user subnets. Select this check box to prevent Prisma Access from sending any BGP advertisements, but still use the BGP information it receives to learn routes from other BGP neighbors.
        Because Prisma Access does not send BGP advertisements, if you select this option you must configure static routes on your on-premises equipment to establish routes back to Prisma Access.
      7. Enter the Peer IP Address assigned as the Router ID of the eBGP router on the HQ or data center network.
      8. Enter the Peer AS, the autonomous system (AS) for your network.
        Use and RFC 6996-compliant BGP Private AS number.
      9. Enter the Local IP Address that Prisma Access uses as its Local IP address for BGP.
        A local address is only required if your HQ or data center device requires it for BGP peering to be successful. Make sure the address you specify does not conflict or overlap with IP addresses in the infrastructure subnet or subnets in the remote network.
      10. Enter a Secret password to authenticate BGP peer communications.
      11. Select Confirm Secret.

    Onboard a Remote Network (Panorama)

    Configure a Prisma Access remote network deployment that allocates bandwidth by compute location.
    To configure a Prisma Access remote network deployment that allocates bandwidth by compute location, complete the following steps.
    If you need to onboard many remote networks (up to 1,000), you can onboard a remote network using the following procedure, then export the remote network configuration to a CSV file, add the other remote networks you want to onboard to the CSV file, then import the CSV file to save the configuration into Prisma Access.
    1. Select PanoramaCloud ServicesConfigurationRemote Networks and edit the settings by clicking the gear icon in the Settings area.
      1. In the Templates section, Add any templates that contain configuration you want to push to Prisma Access for networks. For example, if you have existing templates that contain your zone configurations, or IPSec tunnel, IKE Gateway, or crypto profile settings, you can add them to the predefined Remote_Network_Template_Stack to simplify the onboarding process.
        You can Add more than one template to the stack and then order them appropriately using Move Up and Move Down. This is important because Panorama evaluates in the stack from top to bottom, with settings in templates higher in the stack taking priority over the same settings specified in templates lower in the stack. Note that you cannot move the default template from the top of the stack.
        Although you can add existing templates to the stack from the plugin, you cannot create a new template from the plugin. Instead, use the workflow to Add a new template.
      2. Select the Parent Device Group for Prisma Access for remote networks. You can select an existing device group or use Shared.
        You will push all of the configuration—including the security policy, security profiles, and other policy objects (such as application groups and objects, and address groups), HIP objects and profiles and authentication policy—that Prisma Access for networks needs to enforce consistent policy to your remote network users using the device group hierarchy you specify here.
        You don’t need to define all of the policy that you will push to the remote network yet. Instead, configure the settings to onboard the remote site. You can then go back and add the templates and device groups with the complete configurations to push consistent policy out to your remote networks.
      3. (Optional) If you have configured a next-generation firewall as a master device or added a Cloud Identity Engine profile to make user and group information selectable in security policies, select User-ID Master Device or Cloud Identity Engine; then, select either the Master Device or the Cloud Identity Engine profile that you created.
      4. If you will be configuring remote networks that have overlapping subnets, select the Overlapped Subnets check box to enable outbound internet access for those locations.
        While configuring Remote Network Locations with Overlapping Subnets introduces some limitations, it is acceptable in some cases (for example, if you want to add a guest network at a retail store location).
    2. (Optional) Configure DNS Proxy settings for your remote network.
      Prisma Access allows you to specify DNS servers to resolve both domains that are internal to your organization and external domains. If you do not specify any settings, Prisma Access does not proxy DNS requests for remote networks.
      1. In the Remote_Network_Device_Group device group, select PoliciesSecurity and Add a security policy rule with an Application of DNS and an Action of Allow to allow DNS traffic.
        Without a security policy rule to allow DNS traffic, DNS resolution does not occur.
      2. If you configure Prisma Access to proxy the DNS requests from your remote networks, update the DNS settings on all the endpoints in that network to use the Prisma Access Remote Network DNS Proxy IP Address as the primary DNS server and use your DNS server as secondary DNS server. You can get this DNS proxy IP from PanoramaCloud ServicesStatus Network DetailsService Infrastructure.
      3. Add one or more DNS Proxy settings, entering the following values:
        • Select a Region from the drop-down at the top of the window.
          Select Worldwide to apply the DNS settings globally, select a specific theater, or select settings per location group (a group of locations that is smaller than the theater). If you add multiple settings, the location group settings are used first, then the theater settings, then the worldwide settings. Prisma Access evaluates the rules from top to bottom in the list.
        • Add one or more rules to configure the DNS settings for Internal Domains.
          • Enter a unique Rule Name for the rule.
          • you want your internal DNS server to only resolve the domains you specify, enter the domains to resolve in the Domain List. Specify an asterisk in front of the domain; for example, *.acme.com. You can specify a maximum of 1,024 domain entries.
          • If you have a Custom DNS server that can access your internal domains, specify the Primary DNS and Secondary DNS server IP addresses, or select Use Cloud Default to use the default Prisma Access DNS server.
        • Specify the DNS settings for Public Domains.
          • Use Cloud Default—Use the default Prisma Access DNS server.
          • Same as Internal Domains—Use the same server that you use to resolve internal domains. When you select this option, the DNS Server used to resolve public domains is same as the server configured for the first rule in the Internal Domains section.
          • Custom DNS server—If you have a DNS server that can access your public (external) domains, enter the Primary DNS server address in that field.
          (Optional) You can Add a DNS Suffix to specify the suffix that the client should use locally when an unqualified hostname is entered that it cannot resolve, for example, acme.local. Do not enter a wildcard (*) character in front of the domain suffix (for example, acme.com). You can add multiple suffixes.
        • If you want Prisma Access to proxy DNS requests, configure Configure values for the use for UDP queries (the Interval to retry the query in seconds and the number of retry Attempts to perform).
          If you want Prisma Access to proxy DNS requests for your GlobalProtect users, you must update your endpoints to use the Remote Network DNS Proxy IP Address as the primary DNS server (PanoramaCloud ServicesStatusNetwork DetailsService Infrastructure).
      4. (Optional) Select Advanced RCODE Support to allow the primary DNS server to fail over to the secondary DNS server if an RCODE 2 (SERVFAIL) and RCODE 5 (REFUSED) DNS return code is received.
        A DNS response code of SERVFAIL refers to a communication error with the primary DNS server, and a DNS response code of REFUSED means that the primary DNS server refused to provide the requested information. In both cases, the service fails over to the secondary DNS server.
      5. (Optional) Use Static IP Entries to resolve FQDNs to specific IP addresses.
        This functionality can be useful if you have guest internet services at your organization and you want your guests to safely use search engines, preventing them from searching for potentially inappropriate or offensive material that could be against company policy. To do so, enter a unique Name for the static entry rule, an FQDN, and the IP Address where the FQDN request should be directed.
    3. (Optional) Enable QoS for your remote network deployment and specify a QoS Profile, Guaranteed Bandwidth Ratio, the amount of Reserved for Guaranteed Bandwidth (Mbps) bandwidth and, optionally, customize site options per location (Customize Per Site).
      You enable QoS at a compute location level; however, you can specify to enable or disable QoS on a per-site basis, and specify a QoS profile on a per-site basis, when you add your remote network in a later step. Before you configure QoS, you should understand how QoS works for remote networks that allocate bandwidth by compute location, including specifying the guaranteed bandwidth and customizing bandwidth per site.
    4. (Optional) Configure Group Mapping Settings to have Prisma Access use the Directory Sync component of the Cloud Identity Engine to retrieve user and group information.
      You must configure the Cloud Identity Engine to retrieve user and group information from your Active Directory (AD) before you enable group mapping in Prisma Access using Group Mapping Settings.
    5. Create new zones in the one of the templates in the stack (Network > Zones> Add) or map the zones referenced in existing templates you added to the stack as trusted or untrusted. On Panorama, policy rules are defined in device groups, and zones are defined in templates. Therefore, you need to make sure that you add the templates that reference the zones included in your policy rules to the template stack.
      On a Palo Alto Networks® next-generation firewall, security policy is enforced between zones, which map to physical or virtual interfaces on the firewall. But as Prisma Access for networks has only two zones, trust and untrust, you need to map any zone with traffic bound to the Internet (including your sanctioned SaaS applications) as untrust and all internal zones as trust.
      1. (Optional) Edit the zone mapping settings.
        By default, all of the zones in Prisma Access for networks template stack a are classified as Untrusted Zones. If you have not yet defined zones or if the templates in the Remote_Network_Template_Stack do not have zone configurations, you can come back and add them when you push policy to Prisma Access for networks.
      2. For each zone you want to designate as trusted, select it and click Add to move it to the list of Trusted Zones.
      3. Click OK to save the mappings.
    6. Allocate bandwidth for the locations that you want to onboard by clicking the gear icon in the Bandwidth Allocation area.
      You allocate bandwidth at an aggregate level per compute location. See Prisma Access Remote Networks for details.
      If you have removed Autonomous DEM as an add-on license, or if you remove Autonomous DEM for remote networks from your license, select Disable Autonomous DEM. If you remove Autonomous DEM for remote networks and do not disable Autonomous DEM, you will receive an error upon commit.
      If you have an existing remote networks deployment that currently onboards remote networks by location, a pop-up window displays, asking if you want to migrate to the aggregate bandwidth model. Click Migrate to continue, or Cancel to cancel the migration.
      The migration to the aggregate bandwidth model is permanent and not reversible. Before you migrate, review the pre-migration checklist. You must Commit and Push your changes for them to take effect.
      The Service IP Address (the public IP addresses used on the Prisma Access side of the IPSec tunnel for the remote network connection) do not change when you migrate your deployment to the aggregate bandwidth model, and no reconfiguration of your IPSec tunnel is required.
    7. Enter the Bandwidth Allocation you want for each Compute Location that is associated with the Prisma Access Locations you want to onboard.
      To verify the bandwidth amount you entered, select the check mark next to the bandwidth amount; to cancel the amount, select x.
      Specify a minimum bandwidth of 50 Mbps and a maximum bandwidth of the maximum remaining licensed bandwidth.
    8. (Optional, Deployments with Autonomous DEM for Remote Networks Licenses Only) Enable Autonomous DEM Allocation for the compute location for which you allocated bandwidth.
      If you enable Autonomous DEM for the compute location, the amount of bandwidth used by the Autonomous DEM license is the same as the bandwidth you specify for the compute location. The Autonomous DEM Allocated Total shows you how much bandwidth is used by Autonomous DEM and how much is remaining. See the Autonomous DEM guide for more information.
    9. Wait for the bandwidth to be reflected in the Allocated Total field at the top of the page; then, click OK.
    10. (Optional) If you want to configure your remote network to provide secure inbound access to remote network locations, click the Inbound Access Remote Networks tab and follow the workflow to configure secure inbound access for a remote network.
    11. Add a remote network and specify a Name.
      You cannot change the name of the remote network location after you enter it. Make sure you know your naming scheme for your remote networks before you begin onboarding.
    12. (Optional, BGP deployments only) Create a configuration so that your remote network connection can use up to four IPSec tunnels for its traffic (ECMP Load Balancing).
      Static routes are not supported (BGP is required), and, if you have QoS configured, you cannot change the Allocation Ratio for ECMP links. If your deployment uses one IPSec tunnel for its remote network connection or uses static routes, select None for ECMP Load Balancing and continue to Step 15.
      1. Select one of the choices to enable or disable ECMP load balancing.
        • None—Do not use ECMP load balancing (use a single remote network tunnel for this remote network connection). This is the only choice you can make for static routes; BGP is required for ECMP load balancing.
        • Enabled with Symmetric Return—Specify up to four IPSec tunnels for this remote network connection and force Prisma Access to use the same link for the return traffic as it used to send the traffic.
          Select this option if you use one or more tunnels as a backup tunnel to be used only if one of the primary tunnels go down. If a link fails, Prisma Access uses one of the other tunnels to send and receive traffic symmetrically.
      2. Add an IPSec tunnel for the remote network connection and specify the following values:
        • Enable—Enables BGP for the IPSec tunnel.
          This selection is not configurable; you must enable BGP to configure ECMP.
        • Summarize Mobile User Routes before advertising—Reduces the number of mobile user IP subnet advertisements over BGP to your customer premises equipment (CPE) by summarizing them.
          By default, Prisma Access advertises the mobile users IP address pools in blocks of /24 subnets; if you summarize them, Prisma Access advertises the pool based on the subnet you specified. For example, Prisma Access advertises a public user mobile IP pool of 10.8.0.0/20 using the /20 subnet, rather than dividing the pool into subnets of 10.8.1.0/24, 10.8.2.0/24, 10.8.3.0/24, and so on before advertising them. Summarizing these advertisements can reduce the number of routes stored in CPE routing tables. For example, you can use IP pool summarization with cloud VPN gateways (Virtual Private Gateways (VGWs) or Transit Gateways (TGWs)) that can accept a limited number of routes.
          If you enable route summarization for a location that uses ECMP, you must enable route summarization on all links to that location, or you will receive an error during commit.
          Prisma Access sets the community string for aggregated mobile user routes to 0xFFFE:0xFFF0.
        • Advertise Default Route—Prisma Access originates a default route advertisement for the remote network using eBGP.
          Be sure that your network does not have another default route being advertised by BGP, or you could introduce routing issues in your network.
        • Don’t Advertise Prisma Access Routes—Prevents the Prisma Access BGP peer from forwarding routes into your organization’s network.
          By default, Prisma Access advertises all BGP routing information, including local routes and all prefixes it receives from other service connections, remote networks, and mobile user subnets. Select this check box to prevent Prisma Access from sending any BGP advertisements, but still use the BGP information it receives to learn routes from other BGP neighbors.
          Since Prisma Access does not send BGP advertisements if you select this option, you must configure static routes on the on-premises equipment to establish routes back to Prisma Access.
        • (Optional) Select an MRAI timer value.
          BGP routing offers a timer you can use to tailor BGP routing convergence in your network called the Minimum Route Advertisement Interval (MRAI). MRAI acts to rate-limit updates on a per-destination basis, and the BGP routers wait for at least the configured MRAI time before sending an advertisement for the same prefix. A smaller number gives you faster convergence time but creates more advertisements in your network. A larger number decreases the number of advertisements that can be sent, but can also make routing convergence slower. You decide the number to put in your network for the best balance between faster routing convergence and fewer advertisements.
          Configure an MRAI range of between 1 and 600 seconds, with a default value of 30 seconds.
        • Peer AS—Specify the autonomous system (AS) to which the firewall, virtual router, or BGP router at your remote network belongs.
        • Peer IP Address—Enter the IP address assigned as the Router ID of the eBGP router on the remote network for which you are configuring this connection.
        • Local IP Address (Optional)—Enter an address that Prisma Access uses as its Local IP address for BGP. Specify the IP address to use on the Prisma Access side of the tunnel.
          Specifying a Local Address is useful where the device on the other side of the connection (such as an Amazon Web Service (AWS) Virtual Private Gateway) requires a specific local IP address for BGP peering to be successful. Make sure that the address you specify does not conflict or overlap with IP addresses in the Infrastructure Subnet or subnets in the remote network.
        • Secret and Confirm Secret (Optional)—Enter and confirm a passphrase to authenticate BGP peer communications.
      3. Repeat the previous step to add up to four tunnels to use with the remote network connection.
    13. Select the Location in which Prisma Access will deploy the infrastructure required to secure your remote network location. This region should be geographically located close to your remote network location.
      If you have not yet allocated bandwidth for the compute location to which the location maps, Prisma Access prompts you to enter bandwidth for that compute location.
      Locations denoted with two asterisks are Local Zones. These locations place compute, storage, database, and infrastructure services close to large population and industry centers; however, they also have some limitations. To add a local zone, reach out to your Palo Alto Networks representative.
    14. Select the IPSec Termination Node that you want to use for this remote network.
      Prisma Access uses this node to associate remote network locations with compute locations.
    15. (Static routing or single-tunnel deployments only) Select or add a new IPSec Tunnel configuration to access the firewall, router, or SD-WAN device at the corporate location:
      • Select one of the predefined IPSec templates in the Remote_Network_Template, or, if you have added a template to the Remote_Network_Template_Stack (or modified the predefined Remote_Network_Template) that includes an IPSec Tunnel configuration, select that IPSec Tunnel from the drop-down. Note that the tunnel you are creating for each remote network connection connects Prisma Access to the IPSec-capable device at each branch location.
        Use the following guidelines when configuring an IPSec tunnel:
        • The peer addresses in the IKE Gateway configuration must be unique for each tunnel. You can, however, re-use some of the other common configuration elements, such as crypto profiles.
        • The IPSec Tunnel you select from a template must use Auto Key exchange and IPv4 only.
        • The IPSec tunnel, IKE gateway, and crypto profile names cannot be longer than 31 characters.
        • If you onboard multiple remote networks to the same location with dynamic IKE peers, you must use the same IKE crypto profile for all remote network configurations.
      • To create a new IPSec Tunnel configuration, click New IPSec Tunnel, give it a Name and configure the IKE Gateway, IPSec Crypto Profile, and Tunnel Monitoring settings.
        • If the IPSec-capable device at your branch location uses policy-based VPN, on the Proxy IDs tab, Add a proxy ID that matches the settings configured on your local IPSec device to ensure that Prisma Access can successfully establish an IPSec tunnel with your local device.
      • Leave Enable Replay Protection selected to detect and neutralize against replay attacks.
      • Select Copy TOS Header to copy the Type of Service (TOS) header from the inner IP header to the outer IP header of the encapsulated packets in order to preserve the original TOS information.
      • To enable tunnel monitoring for the service connection, select Tunnel Monitor.
        • Enter a Destination IP address.
          Specify an IP address at your branch location to which Prisma Access can send ICMP ping requests for IPSec tunnel monitoring. Make sure that this address is reachable by ICMP from the entire Prisma Access infrastructure subnet.  
        • If you use tunnel monitoring with a peer device that uses multiple proxy IDs, specify a Proxy ID or add a New Proxy ID that allows access from the infrastructure subnet to your branch location.
          The following figure shows a proxy ID with the service infrastructure subnet (172.16.55.0/24 in this example) as the Local IP subnet and the branch location’s subnet (10.1.1.0/24 in this example) as the Remote subnet.
          The following figure shows the Proxy ID you created being applied to the tunnel monitor configuration by specifying it in the Proxy ID field.
        You must configure a static route on your CPE to the Tunnel Monitor IP Address for tunnel monitoring to function. To find the destination IP address to use for tunnel monitoring from your branch location to Prisma Access, select PanoramaCloud ServicesStatusNetwork Details, click the Service Infrastructure radio button, and find the Tunnel Monitor IP Address.
    16. If you have a secondary WAN link at this location, select Enable Secondary WAN.
      Be sure to create a unique IPSec tunnel for each remote network’s secondary WAN; Prisma Access does not support reusing the same IPSec tunnel for secondary WANs in multiple remote networks.
      Configuring a Secondary WAN is not supported in the following deployments:
      • If your secondary WAN is set up in active-active mode with the Primary IPSec tunnel.
      • If your customer premises equipment (CPE) is set up in an Equal Cost Multipath (ECMP) configuration with the Primary and Secondary IPSec tunnel.
      If you use static routes, tunnel failover time is less than 15 seconds from the time of detection, depending on your WAN provider.
      If you configure BGP routing and have enabled tunnel monitoring, the shortest default hold time to determine that a security parameter index (SPI) is failing is the tunnel monitor, which removes all routes to a peer when it detects a tunnel failure for 15 consecutive seconds. In this way, the tunnel monitor determines the behavior of the BGP routes. If you do not configure tunnel monitoring, the hold timer determines the amount of time that the tunnel is down before removing the route. Prisma Access uses the default BGP HoldTime value of 90 seconds as defined by RFC 4271, which is the maximum wait time before Prisma Access removes a route for an inactive SPI. If the peer BGP device has a shorter configured hold time, the BGP hold timer uses the lower value.
      When the secondary tunnel is successfully installed, the secondary route takes precedence until the primary tunnel comes back up. If the primary and secondary are both up, the primary route takes priority.
      If you use a different BGP peer for the secondary (backup) connection, Prisma Access does not honor the Multi-Exit Discriminator (MED) attributes advertised by the CPE. This caveat applies if you use multiple BGP peers on either remote network connections or service connections.
    17. Enable routing to the subnetworks or individual IP addresses at the remote network site that your users will need access to.
      Prisma Access uses this information to route requests to the appropriate site. The networks at each site cannot overlap with each other or with IP address pools that you designated for the service infrastructure or for the Prisma Access for users IP pools. You can configure Static Routes, BGP, or a combination of both.
      • To configure Static Routes:
        1. On the Static Routes tab, click Add and enter the subnetwork address (for example, 172.168.10.0/24) or individual IP address of a resource, such as a DNS server (for example, 10.32.5.1/32) that your remote users will need access to.
        2. Repeat for all subnets or IP addresses that Prisma Access will need access to at this location.
      • To configure BGP:
        1. Select the BGP tab.
        2. (Optional) Select the ECMP Load Balancing choices. See Step 12.
        3. If you select None for ECMP Load Balancing, enter the BGP choices.
        4. To enable BGP for the remote network connection, select Enable.
          When you enable BGP, Prisma Access sets the time to live (TTL) value for external BGP (eBGP) to 8 to accommodate any extra hops that might occur between the Prisma Access infrastructure and your customer premises equipment (CPE) that terminates the eBGP connection.
        5. To reduce the number of mobile user IP subnet advertisements over BGP to your customer premises equipment (CPE) by summarizing them, select Summarize Mobile User Routes before advertising.
          By default, Prisma Access advertises the mobile users IP address pools in blocks of /24 subnets; if you summarize them, Prisma Access advertises the pool based on the subnet you specified. For example, Prisma Access advertises a public user mobile IP pool of 10.8.0.0/20 using the /20 subnet, rather than dividing the pool into subnets of 10.8.1.0/24, 10.8.2.0/24, 10.8.3.0/24, and so on before advertising them. Summarizing these advertisements can reduce the number of routes stored in CPE routing tables. For example, you can use IP pool summarization with cloud VPN gateways (Virtual Private Gateways (VGWs) or Transit Gateways (TGWs)) that can accept a limited number of routes.
          Prisma Access sets the community string for aggregated mobile user routes to 0xFFFE:0xFFF0.
        6. To allow Prisma Access to advertise a default route for the remote network using eBGP, select Advertise Default Route.
          If you select Advertise Default Route, be sure that your network does not have another default route being advertised by BGP, or you could introduce routing issues in your network.
          You must publish your default routes before you make this selection to advertise them. In addition, be sure that your network does not have another default route being advertised by BGP, or you could introduce routing issues in your network.
        7. To prevent the BGP peer on the Prisma Access firewall from forwarding routes into your organization’s network, select Don’t Advertise Prisma Access Routes.
          By default, Prisma Access advertises all BGP routing information, including local routes and all prefixes it receives from other service connections, remote networks, and mobile user subnets. Select this check box to prevent Prisma Access from sending any BGP advertisements, but still use the BGP information it receives to learn routes from other BGP neighbors.
          Since Prisma Access does not send BGP advertisements if you select this option, you must configure static routes on the on-premises equipment to establish routes back to Prisma Access.
        8. Enter the Peer AS, which is the autonomous system (AS) to which the firewall, virtual router, or BGP router at your remote network belongs.
        9. Enter the IP address assigned as the Router ID of the eBGP router on the remote network for which you are configuring this connection as the Peer Address.
        10. (Optional) Enter an address that Prisma Access uses as its Local IP address for BGP.
          Specifying a Local Address is useful where the device on the other side of the connection (such as an Amazon Web Service (AWS) Virtual Private Gateway) requires a specific local IP address for BGP peering to be successful. Make sure that the address you specify does not conflict or overlap with IP addresses in the Infrastructure Subnet or subnets in the remote network.
          You must configure a static route on your CPE to the BGP Local Address.
        11. (Optional) Enter and confirm a passphrase to authenticate BGP peer communications.
        12. (Optional) If you configured a Secondary WAN and you need to change the Peer Address or Local Address for the secondary (backup) BGP peer, deselect Same as Primary WAN and enter a unique Peer and, optionally, Local IP address for the secondary WAN.
          If you use IPv6 networking in your remote network deployment, you can configure IPv6 addresses as well as IPv4 addresses. You also need to enable IPv6 networking globally in your Prisma Access infrastructure before you can use IPv6 addressing.
          In some deployments (for example, when using BGP to peer with an AWS VPN gateway), the BGP peer for the primary and secondary WAN might be different. In those scenarios, you can choose to set a different BGP peer for the secondary WAN.
          For BGP deployments with secondary WANs, Prisma Access sets both the primary and secondary tunnels in an UP state, but follows normal BGP active-backup behavior for network traffic. Prisma Access sets the primary tunnel as active and sends and receives traffic through that tunnel only; if the primary tunnel fails, Prisma Access detects the failure using BGP rules, sets the secondary tunnel as active, and uses only the secondary tunnel to send and receive traffic.
    18. (Optional) Enable QoS for the location and specify a QoS Profile.
      You specify QoS options and overall settings on a per-compute location basis in the Settings; however, you can enable or disable QoS or change the QoS profile on a per-location basis here.
    19. Commit the configuration changes to Panorama and push the configuration out to Prisma Access for networks.
      1. Click CommitCommit to Panorama.
      2. Click CommitCommit and Push. Click Edit SelectionsPrisma Access, and select both Prisma Access for networks and Prisma Access for service setup to push the configuration out to the service.
      3. Click OK and Push.
    20. Configure the IPSec-capable device at the remote network location to set up an IPSec connection with Prisma Access for networks.
      1. Find the Service IP Address for this remote network connection by selecting PanoramaCloud ServicesStatusNetwork Details, clicking the Remote Networks radio button, and viewing the Service IP Address field. Prisma Access for networks infrastructure has assigned this IP address for the Prisma Access remote network connection, and you must configure this as the peer IP address to set up the IPSec tunnel between the remote network location and Prisma Access for networks.
      2. Check the Local IP address for the device at the remote network location on the PanoramaCloud ServicesStatusNetwork DetailsRemote Networks page. If you are performing NAT at the remote network location, the Local IP address displays the IP address of the device after NAT.
    21. To secure traffic at the remote network location you must create security policy rules.
      1. Select Policies.
      2. Select the Device Group in which to add policy rules. You can select the Remote_Network_Device_Group or the parent device group that you selected for defining policies to secure the remote network location.
      3. Create security policy rules. Make sure that you do not define security policy rules to allow traffic from any zone to any zone. In the security policy rules, use the zones that you defined in your template.
        If a user on your network is denied access to a website, report website access issues before you open a ticket with Palo Alto Networks.
    22. Enable logging to Strata Logging Service. You must create and attach a log forwarding profile to each policy rule for which you want to forward logs.
      1. Select Objects > Log Forwarding.
      2. Select the Device Group in which you added the policy rules, for example, Remote_Network_Device_Group.
      3. Add a Log Forwarding profile. In the log forwarding profile match list, Add each Log Type that you want to forward.
      4. Select Panorama/Strata Logging Service as the Forward Method to enable Prisma Access to forward the logs to Strata Logging Service. You will be able to monitor the logs and generate reports from Panorama. Strata Logging Service provides a seamless integration to store logs without backhauling them to your Panorama at the corporate headquarters, and Panorama can query Strata Logging Service as needed.
        The following example enables forwarding of Traffic, Threat Prevention, WildFire Submission, URL Filtering, Data Filtering, and Authentication logs to Strata Logging Service.
      5. Select Policies > Security and edit the policy rule. In Actions, select the Log Forwarding profile you created.
    23. Commit all your changes to Panorama and push the configuration changes to Prisma Access.
      1. Click CommitCommit and Push.
      2. Edit Selections and, in the Prisma Access tab, make sure Prisma Access for networks is selected in the Push Scope, then click OK.
      3. Commit and Push your changes.
    24. Check the remote network status.
      See Verify Remote Network Connection Status for details.

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