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Prisma Access

INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY

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Learn about the INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY incident.

Synopsis

Site capacity exceeded 100% usage for 3 days in the last 5 days for site <site-name> <ingress | egress> traffic

Incident Code—INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

Severity—Critical

For details about incident severity, see Incidents Distribution Over Time in Incidents and Alerts Overview.

Prisma Access


Raise condition	Site capacity exceeded 100% usage for at least 3 of the last 5 days for at least 1 hour a day in the given direction.
Clear condition	Site capacity did not exceed 90% usage in the last 8 days for at least 1 hour a day in the given direction.

AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

Check for any of the following changes to the alerted sites. If you need assistance, contact your network administrators.
- New system implementation.
- Inflow of new users to the site.
- Newly implemented data backups.
- Configuration or network changes.
Check that you have sized any new remote network site accordingly. For details, see How to Calculate Remote Network Bandwidth.
For Panorama managed tenants: Use ACC logs to help you isolate which services are using the most bandwidth.
If you expect additional traffic, consider adding more bandwidth.