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    New Features in Prisma Access 5.2 and 5.2.1
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    New Features in Prisma Access 5.2 and 5.2.1

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    New Features in Prisma Access 5.2 and 5.2.1

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • Prisma Access license
    • Minimum Required Prisma Access Version 5.2 or 5.2.1 Preferred or Innovation
    This section provides you with a list of new features in Prisma Access 5.2 and 5.2.1 Preferred and Innovation, along with the recommended and required software versions you need to use.
    This document contains roadmap information and is being shared for INFORMATIONAL AND PLANNING PURPOSES ONLY. It is not a binding commitment and is subject to change.

    Recommended Software Versions for Prisma Access 5.2.1 Preferred and Innovation

    There are two Prisma Access 5.2.1 versions:
    • 5.2.1 Preferred runs a PAN-OS 10.2.10 dataplane. If your deployment is running a lower dataplane version, a dataplane upgrade to PAN-OS 10.2.10 is required to implement 5.2.1 Preferred features.
    • 5.2.1 Innovation runs a PAN-OS 11.2.4 dataplane. An upgrade to PAN-OS 11.2.4 is required to implement 5.2 Innovation features.
    For new Prisma Access 5.2.1 Innovation features, Prisma Access recommends that you upgrade your Prisma Access to the following versions before installing the plugin.
    Prisma Access VersionCloud Services Plugin VersionRequired Dataplane Version for 5.2.1Recommended GlobalProtect VersionRecommended Panorama Version
    5.2.15.2.0 hotfixPAN-OS 10.2.10 (required for 5.2.1 Preferred)
    PAN-OS 11.2.4 (required for 5.2.1 Innovation)
    6.0.7+
    6.1.3+
    6.2.1+
    10.2.10+
    11.0.1+
    11.1.0
    11.2.4

    Recommended Software Versions for Prisma Access 5.2 Preferred and Innovation

    There are two Prisma Access 5.2 versions:
    • 5.2 Preferred runs a PAN-OS 10.2.10 dataplane. If your deployment is running a lower dataplane version, a dataplane upgrade to PAN-OS 10.2.10 might be required to implement 5.2 Preferred features. If you're an existing customer, see Infrastructure, Plugin, and Dataplane Dependencies for Prisma Access 5.2.1 Preferred and Innovation Features to see if a dataplane upgrade is required for a Prisma Access 5.2 feature.
    • 5.2 Innovation runs a PAN-OS dataplane of 11.2.3. An upgrade to PAN-OS 11.2.3 is required to implement 5.2 Innovation features.
    For new Prisma Access 5.2 Innovation features, Prisma Access recommends that you upgrade your Prisma Access to the following versions before installing the plugin.
    Prisma Access VersionCloud Services Plugin VersionRequired Dataplane Version for 5.2Recommended GlobalProtect VersionRecommended Panorama Version
    5.25.2PAN-OS 10.2.10 (required for 5.2 Preferred)
    PAN-OS 11.2.3 (required for 5.2 Innovation)
    6.0.7+
    6.1.3+
    6.2.1+
    10.2.10+
    11.0.1+
    11.1.0
    11.2.3

    Infrastructure, Plugin, and Dataplane Dependencies for Prisma Access 5.2.1 Preferred and Innovation Features

    Prisma Access 5.2.1 features require one of more of the following components to function:
    • Infrastructure Upgrade—The infrastructure includes the underlying service backend, orchestration, and monitoring infrastructure. Prisma Access upgrades the infrastructure before the general availability (GA) date of a Prisma Access release.
      Features that require only an infrastructure upgrade to be unlocked take effect for all Prisma Access deployments, regardless of version, at the time of the infrastructure upgrade.
    • Plugin Upgrade (Prisma Access Panorama Managed Deployments Only)—Installing the plugin activates the features that are available with that release. You download and install the plugin on the Panorama that manages Prisma Access.
    • Dataplane Upgrade—The dataplane enables traffic inspection and security policy enforcement on your network and user traffic.
      • For Prisma Access (Managed by Strata Cloud Manager), go to ManageConfigurationNGFW and Prisma AccessOverview.'
      • For Prisma Access (Managed by Panorama) deployments, you can view your dataplane version by going to PanoramaCloud ServicesConfigurationService Setup and viewing the Prisma Access Version. Prisma Access 5.2.1 Preferred runs PAN-OS 10.2.10 and Prisma Access Innovation runs PAN-OS 11.2.4.
    A dataplane upgrade to 5.2.1 Innovation is optional, and is only required if you want to take advantage of the features that require a dataplane upgrade.
    These features are activated with the infrastructure upgrade only for Prisma Access:
    • High-Performance Branch Sites Visibility
    • RFC6598 Mobile Users Address Pool for New Prisma Access (Managed by Strata Cloud Manager) Deployments
    • Route Table Visibility at Branch Sites and Service Connections
    • Israel and Saudi Arabia Strata Logging Service Region Support
    • Native IPv6 Support for Existing Prisma Access Deployments
    • View Access Agent in All Users
    These features require an infrastructure and plugin upgrade but don't require a dataplane upgrade; however, a minimum datapane version of 10.2.4 is required for these features:
    • Explicit Proxy Support for Colo-Connect
    • Explicit Proxy Third-Party Enterprise Browser Integration
    The following 5.2.1 features require an infrastructure and plugin upgrade and require a minimum dataplane version of PAN-OS 10.2.10, making them Prisma Access 5.2.1 Preferred features:
    • None
    The following 5.2 features require an infrastructure, plugin, and dataplane upgrade to PAN-OS 11.2.4, making them Prisma Access 5.2.1 Innovation features:
    • Remote Network—High Performance Private App Access Support
    • Static IP Address Enhancements for Mobile Users

    Infrastructure, Plugin, and Dataplane Dependencies for Prisma Access 5.2 Preferred and Innovation Features

    Prisma Access 5.2 features require one of more of the following components to function:
    • Infrastructure Upgrade—The infrastructure includes the underlying service backend, orchestration, and monitoring infrastructure. Prisma Access upgrades the infrastructure before the general availability (GA) date of a Prisma Access release.
      Features that require only an infrastructure upgrade to be unlocked take effect for all Prisma Access deployments, regardless of version, at the time of the infrastructure upgrade.
    • Plugin Upgrade (Prisma Access Panorama Managed Deployments Only)—Installing the plugin activates the features that are available with that release. You download and install the plugin on the Panorama that manages Prisma Access.
    • Dataplane Upgrade—The dataplane enables traffic inspection and security policy enforcement on your network and user traffic.
      • For Prisma Access (Managed by Strata Cloud Manager), go to ManageConfigurationNGFW and Prisma AccessOverview.
      • For Prisma Access (Managed by Panorama) deployments, you can view your dataplane version by going to PanoramaCloud ServicesConfigurationService Setup and viewing the Prisma Access Version. Prisma Access 5.2 Preferred runs PAN-OS 10.2.10 and Prisma Access Innovation runs PAN-OS 11.2.3.
    A dataplane upgrade to 5.2 Innovation is optional, and is only required if you want to take advantage of the features that require a dataplane upgrade.
    These features are activated with the infrastructure upgrade only for Prisma Access:
    • Simplify Prisma Access SaaS Connectivity with IP Optimization for Mobile Users and Explicit Proxy Deployments
    • TLS 1.3 and PubSub Support for Traffic Replication (PubSub support is added in Prisma Access 5.2.1)
    • View and Monitor Colo-Connect
    These features require an infrastructure and plugin upgrade but don't require a dataplane upgrade:
    • 25,000 Remote Network and 50,000 IKE Gateway Support
    • Private IP Address Visibility and Enforcement for Agent Based Proxy Traffic
    • IP Address Optimization for Explicit Proxy Users- Proxy Deployments
    • Simplified Prisma Access Private App Connectivity
    • View Prisma Access, Dataplane, and Application and Threats Content Versions in Strata Cloud Manager
    The following 5.2 features require an infrastructure and plugin upgrade and require a minimum dataplane version of PAN-OS 10.2.10, making them Prisma Access 5.2 Preferred features:
    • Remote Networks—High Performance
    The following 5.2 features require an infrastructure, plugin, and dataplane upgrade to Prisma Access 11.2.3, making them Prisma Access 5.2 Innovation features:
    • SC-NAT Support for Dynamic Privilege Access with CIAM
    • ZTNA Connector Support for Commitless App Onboarding

    Prisma Access 5.2.1 Features

    The following table describes the new features that will be generally available with Prisma Access 5.2.1.

    All Users in Prisma Access

    Supported in: Prisma Access 5.2.1 Innovation
    View All Users connected to Palo Alto Networks' security solutions Next-Generation Firewall (NGFW) and Prisma Access. You can easily determine a user's connection status to NGFW or Prisma Access, including the specific mode used and the user's location, whether at a branch site, service connection, or remote location. You can see:
    • The total number of unique users currently connected to Palo Alto Networks security solutions and whether users are connected to NGFW and Prisma Access.
    • The number of users connected during a certain time range, broken down by users connected through NGFW and Prisma Access.
    • Agent-based users connected through NGFW and Prisma Access.
    • Agent-based or browser-based Explicit Proxy users connected to NGFW and Prisma Access.
    • A list of unmanaged device users accessing Prisma Access.
    • A list of users connecting from branch locations to Prisma Access.
    • A list of users connecting their data centers using specific service connections.
    In Strata Cloud Manager, go to Activity Insights > Insights > Users to view information about your mobile users.

    Explicit Proxy Support for Colo-Connect

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    If you have large data centers with direct connectivity to colocation facilities, you can now connect through Prisma Access Explicit Proxy, enabling high-speed access to private applications. With the enhancement, you will receive up to 20 Gbps of throughput per region.
    The integration of Colo-Connect with Explicit Proxy offers the following benefits:
    • Explicit Proxy automatically connects to the nearest Prisma Access compute location, offering you the best possible latency.
    • Eliminates network and routing dependencies, offering automated secure tunnel management and routing for private applications.
    • Colo-Connect supports retrieving private applications in overlapped networks, ensuring flexibility and accessibility

    Explicit Proxy Support for DNS Proxy

    Supported in: Prisma Access (Managed by Strata Cloud Manager) 5.2.1 Preferred and Innovation
    Explicit Proxy expands its support to include DNS Proxy customization. Explicit Proxy supports DNS settings such as regional DNS, custom DNS and so on. You can also use a third-party DNS resolver or an on-premises DNS resolver to resolve public and private apps and can use per FQDN. This functionality is currently supported on Strata Cloud Manager only.

    Secure Integration of Third-Party Enterprise Browsers with Explicit Proxy

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    Prism Access can now enable secure access to private applications through third-party Enterprise Browsers. With this enhancement, user information can be securely and transparently exchanged between the third-party Enterprise Browser and Prisma Access, allowing for the enforcement of User-ID based policy rules within Prisma Access. This eliminates the need for end users to re-authenticate with Prisma Access if they have already logged in to the third-party Enterprise Browser.

    Explicit Proxy Integration With ZTNA Connector

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    Users connecting to private applications through ZTNA Connector can now establish a connection through Prisma Access Explicit Proxy. This integration supports ZTNA Connectors with a capacity of up to 10 Gbps for Prisma Access Browser and Agent Proxy.
    Following are the additional benefits:
    • Explicit Proxy automatically connects to the nearest Prisma Access compute location with Explicit Proxy, ensuring optimal latency.
    • Eliminates network and routing dependencies, ensuring automated secure tunnel management and routing for private applications.
    • ZTNA Connector supports Cloud Identity Engine (CIE), which enables the automatic discovery of private applications.
    • ZTNA Connector supports retrieval of private applications in overlapping networks, ensuring flexibility and accessibility.

    High-Performance Branch Sites Visibility

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    High-performance branches (HP-RNs)coexist with legacy branches in your tenant. High-performance branch sites in Prisma Access have the following benefits:
    • The HP-RN architecture addresses capacity efficiencies by separating network processing functions from security processing functions. An ION device with large packet-processing ability terminates multiple branch connections with up to 5-Gbps capacity and distributes the security processing to SPNs.
    • You can use a single IP or FQDN to terminate multiple branches in the region to a single network processing node.
    • You no longer have to monitor and manage the termination of branch sites to IPSec termination nodes. Suitable SPNs carry out branch traffic inspection, and the NPN performs load balancing.
    • You can attain true high availability by being able to specify different regions for redundancy.

    Israel and Saudi Arabia Strata Logging Service Region Support

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    Prisma Access supports the Israel and Saudi Arabia Strata Logging Service regions.

    Native IPv6 Support for Existing Prisma Access Deployments

    Supported in: Prisma Access 5.2.1 Preferred and Innovation for all deployments (IPv6 support for new deployments is supported starting Prisma Access 5.1.1; support for existing deployments added in Prisma Access 5.2.1)
    Prisma Access extends its support for IPv6 from private applications to encompass comprehensive end-to-end IPv6 support for Mobile Users, Remote Networks, and Service Connections, and adds native IPv6 support for existing Prisma Access deployments.
    One advantageous aspect of native IPv6 support is its capacity to enable Mobile Users utilizing IPv6-only endpoints to establish connections with Prisma Access via IPv6 connections using GlobalProtect. Additionally, this support facilitates accessing public SaaS applications over the internet, particularly where those destinations necessitate IPv6 connections.
    IPv6 boasts a larger address space compared to IPv4, thereby accommodating an almost limitless number of unique IP addresses. Through native IPv6 support, Prisma Access is engineered to be compatible with both IPv6 and dual-stack connections, facilitating the migration process from IPv4 to IPv6. This compatibility ensures backward compatibility and empowers organizations in their transition to cloud-based and IPv6-enabled networks.

    Privileged Remote Access

    Supported in: Prisma Access 5.2.1 Innovation
    Privileged Remote Access (PRA) is a capability for Prisma Access that enables secure, clientless access to nonweb applications like RDP, SSH, and VNC. With PRA, you can provide contractors, vendors, and other third parties with browser-based access to internal resources without requiring them to install additional software. This feature addresses use cases such as unmanaged device access, vendor consolidation, and enterprise browser controls for nonweb apps.
    PRA allows you to retire legacy solutions while centralizing visibility and management with Prisma Access. You can define access policies and monitor and terminate connections as needed, all from a centralized console. The cloud-delivered service takes advantage of your existing Prisma Access infrastructure and integrates with the Cloud Identity Engine for authentication.
    By implementing PRA, you can simplify your IT stack, improve security, and enable productivity for your extended workforce. Whether you need to provide access for contractors or enable just-in-time privileged access for OT environments, PRA offers a solution that aligns with Zero Trust principles.

    Remote Networks—High Performance Private App Access Support

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    The Prisma Access Remote Network—High Performance adds private app access support, in addition to its existing support for egress to the internet. This support means that you can:
    • Retrieve private apps from a branch connected by a high-performance remote network
    • Communicate with another branch (branch-to-branch traffic) using service connections
    • Communicate with mobile users (mobile user-to-branch traffic) using service connections

    Route Table Visibility at Branch Sites and Service Connections

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    To help you with reachability challenges, Prisma Access offers visibility into the route table at each of your remote network sites and service connections. You can perform a route table search for a destination IP address to determine whether or not there is a route available to reach your desired destination. Using this information, you can investigate other potential causes of failure.

    Static IP Address Enhancements for Mobile Users

    Supported in: Prisma Access 5.2.1 Innovation
    Prisma Access adds to the static IP address functionality for mobile users, where you can assign static IP addresses to users based on the Prisma Access theater or User-ID.
    To enhance IP address assignment for mobile users, you can now use location groups and user groups as a criteria, in addition to theater and User-ID.
    In addition, the number of supported IP address pool profiles is increased to 10,000.

    RFC6598 Mobile Users Address Pool for New Prisma Access (Managed by Strata Cloud Manager) Deployments

    Supported in: Prisma Access (Managed by Strata Cloud Manager) 5.2.1 Preferred and Innovation
    Every Prisma Access deployment requires a Mobile User address IP pool. Prisma Access assigns an IP address from this pool to each GlobalProtect-connected device. To simplify the onboarding of GlobalProtect mobile users, Palo Alto Networks provides new Prisma Access (Managed by Strata Cloud Manager) deployments with a default IP address pool from the RFC6598. The IP pool is 100.92.0.0/16. If you require more addresses, or want to use your own addresses, you can modify this pool or delete it and add IP address pools of your own.

    View Access Agent in All Users

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    View All Usersconnected to Palo Alto Networks' security solutions Next-Generation Firewall (NGFW) and Prisma Access. You can easily determine a user's connection status to NGFW or Prisma Access, including the specific mode used and the user's location, whether at a branch site, service connection, or remote location. View users' connection methods, such as Access Agent, which could be Prisma Access Agent or GlobalProtect.

    View Agent-Based Explicit Proxy

    Supported in: Prisma Access 5.2.1 Innovation
    All Users provides an overview of all users connected to Palo Alto Networks' security solutions Next-Generation Firewall (NGFW) and Prisma Access. You can easily determine a user's connection status to NGFW or Prisma Access, including the specific mode used and the user's location, whether at a branch site, service connection, or remote location. You can view agent-based or browser-based Explicit Proxy users connected to NGFW and Prisma Access.

    View Static IP Address Allocation for Mobile Users

    Supported in: Prisma Access 5.2.1 Innovation
    Go to InsightsActivity InsightsUsers to monitor for static IP pools in the IP Pool Utilization widget. The Static IP Allocation feature allows you to assign a fixed IP address to Prisma Access Mobile Users. This is useful if your network deployments restrict user access to resources using IP addresses as part of their network and application design. With this functionality, you can define IP pool based on the theatre and user.

    Wildcard FQDN Configuration for Security Policies in ZTNA Connector

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    The use of wildcard FQDN in security policy rules is currently restricted by protocol limitations. As a result, only the HTTP and HTTPS protocols are supported for wildcard FQDN in security policy rules at this time.
    With this enhancement:
    • You can configure a security policy based on the wildcard application FQDN.
    • The same security policy is applied to all the discovered applications that share the same wildcard FQDN.
    • When new applications that match the wildcard FQDN are discovered, traffic can pass without requiring a new commit.

    ZTNA Connector for Onboarding Applications

    Supported in: Prisma Access 5.2.1 Preferred and Innovation
    If your enterprise’s users access a large number of private apps, ZTNA Connector may experience scalability issues when the number of applications in your infrastructure exceeds 15000.
    ZTNA Connector offers an enhancement that improves scalability, allowing users to onboard:
    • 10,000 application targets per tenant
    • 1,000 applications per connector group
    • 200 connectors per tenant with a bandwidth of 8 Gbps per compute region

    Prisma Access 5.2 Features

    This section describes the new features that are available with Prisma Access 5.2.

    25,000 Remote Network and 50,000 IKE Gateway Support

    Supported in: Prisma Access 5.2 Preferred and Innovation
    To implement this feature, reach out to your Palo Alto Networks account team, who will open an SRE case to accommodate the request.
    You can onboard a maximum of 25,000 remote networks and 50,000 IKE gateways per tenant in a Prisma Access deployment. To accommodate this enhancement, the following changes have been made to the Strata Cloud Manager web interface:
    • Pagination has been added so that you can choose how many rows to display in a given page.
    • Filtering is enabled for remote networks.
      After you apply filtering, you can sort the resulting output by name.
    • A new Group By field is added. If you select a group by Compute Location, all groups display but are collapsed, and the page size you selected applies to the groups. If you select a compute location to expand it, the rows display based on the page size you selected.
    • When remote networks are displayed in a drop-down, the web interface displays the first 500 items. You can find the desired Remote Network in the list by typing in the text box.
      In addition, the total number of remote networks displays.
    • The following additional pages have pagination applied:
      • IPSec Tunnels
      • QoS
      • QoS Statistics
      • Troubleshooting—Remote Networks under External Dynamic Lists

    Private IP Address Visibility and Enforcement for Agent Based Proxy Traffic

    Supported in: Prisma Access 5.2 Preferred and Innovation
    Users who connect to Prisma Access Explicit Proxy through GlobalProtect agent from branches, can leverage Private IP addresses of endpoints for logging or to apply IP address based enforcement.

    IP Address Optimization for Explicit Proxy Users- Proxy Deployments

    Supported in: Prisma Access 5.2 Preferred and Innovation
    IP address optimization is a set of architectural enhancements that reduce the overall number of IP addresses in your deployment, simplifying your allow listing workflows while improving resiliency and enabling faster onboarding of Prisma Access tenants and enabling faster onboarding of Prisma Access tenants.
    IP Address Stickiness
    With IP address stickiness, you can secure the SaaS apps and websites that require user sessions to maintain the same egress IP address of Prisma Access throughout the user session.
    Simplify SaaS Applications Onboarding
    Adding a Prisma Access location or experiencing a scaling event at an existing Prisma Access location could lead to new IP addresses being allocated to your Explicit Proxy deployments. It's a best practice to retrieve the new egress and gateway IP addresses and add them to an allow list of the SaaS applications. IP address optimization reduces the number of IP addresses that you have to manage in large deployments.

    Explicit Proxy China Support

    Supported in: Prisma Access 5.2 Preferred and Innovation
    Prisma Access supports Explicit Proxy deployments in China.

    Remote Networks—High Performance

    Supported in: Prisma Access 5.2 Preferred and Innovation
    Prisma Access offers a comprehensive solution for high-bandwidth IPSec termination, supporting large sites, automated load balancing, simplified onboarding, regional redundancy, single egress IP management, and compatibility with various SD-WAN solutions including Prisma SD-WAN. These features collectively enhance the scalability, performance, and reliability of remote site connectivity.
    As your business scales and your office locations become geographically distributed, you can quickly onboard a branch site with a high bandwidth using a Prisma Access performant remote network, also known as a Remote Network—High Performance. These networks offer the following benefits:
    • Supports up to 3 Gbps aggregate bandwidth per service IP address or service endpoint address, providing you with a reduced number of IP addresses or FQDNs to use for IPSec tunnel termination.
    • Includes regional redundancy to improve availability and fault tolerance.
    • Uses NAT to reduce public egress IP addresses.
    • Simplifies onboarding with in-product recommendations for choosing locations based on geographic availability.
    • Includes support for Link Quality Metrics (LQM), where Prisma SD-WAN determines link quality by actively probing the Secure Fabric VPN paths over public and private transports and the private WAN underlay paths. The probes provide a constant measurement of network performance metrics, such as jitter, latency, and packet loss. These metrics, along with application-specific performance metrics and Layer 1 through Layer 7 reachability, inform traffic forwarding decisions for new and existing application flows.

    Route Summarization for Dynamic Privilege Access

    Supported in: Prisma Access (Managed by Strata Cloud Manager) 5.2 Innovation
    On Dynamic Privilege Access enabled Prisma Access tenants, you can summarize routes when advertising the Mobile User (MU) routes to your on-premises network. Route summarization is beneficial for enterprises that have on-premises equipment that has limited capacity such as basic cloud routers. By reducing the demand on these devices, route summarization ensures that the devices won't exceed their route capacity when communicating with the data center.
    To enable route summarization, configure global summary pools that consist of lists of large IP pools that can be used across multiple projects. Then, enable route summarization in the Prisma Access service connection. When a user uses the Prisma Access Agent to connect to a project that has an IP address within the range of the configured global summary pools, the service connection will advertise the global summary pool instead of the smaller project-level route. This helps reduce the number of routes that are sent to the network.

    SC-NAT Support for Dynamic Privilege Access with CIAM

    Supported in: Prisma Access 5.2 Innovation
    Use SC-NAT support for Dynamic Privilege Access (DPA) if you use DPA and have created service connections to access private apps in your data center or headquarters location. Multiple projects in your DPA environment can experience IP address exhaustion if the IP addresses of the Infrastructure Subnet overlap. To fix this issue, Prisma Access can implement source NAT (SNAT) for IP addresses, which:
    • Lets Prisma Access map a single IP address for a mobile user accessing private apps using a service connection
    • Provides you with SNAT for easy routing
    • Eliminates IP Pool overlap
    • Eliminates IP Pool IPv4 exhaustion between Prisma Access and your data center or headquarters location

    Simplified Prisma Access Private App Connectivity

    Supported in: Prisma Access 5.2 Preferred and Innovation
    One way to access a private app is by using a service connection, also known as a Service Connection-Corporate Access Node (SC-CAN). It can be difficult to connect to private apps using service connections because:
    • Indeterministic throughput of the private app due to SC-CAN bottlenecks
    • Latency due to incorrect transit hops
    • Operational complexity in deploying SC-CANs
    To solve this issue, Prisma Access has enhanced its routing infrastructure, orchestrating additional routes to your onboarded SC-CANs in the Prisma Access internal network when required, eliminating SC-CAN bottlenecks and preventing incorrect transit hops and inefficient routing.
    This design offers the following benefits:
    • Routing setup that is easier to deploy
    • Easy day zero setup
    • Deterministic 1 Gbps bandwidth from a given SC-CAN to the data center or headquarters location where the private app is located

    Simplify Prisma Access SaaS Connectivity with IP Optimization for Mobile Users and Explicit Proxy Deployments

    Supported in: Prisma Access 5.2 Preferred and Innovation
    Prisma Access expands on the IP Optimization functionality by offering it for Explicit Proxy as well as Mobile Users—GlobalProtect.
    For Mobile Users—GlobalProtect deployments, when a large number of users access a GlobalProtect gateway from a location, Prisma Access autoscales the location and adds another GlobalProtect gateway. IP Optimization uses a NAT layer so that the autoscaled gateway uses the same IP address as the previously allocated IP address, thus eliminating the need to add extra IP addresses to your organization's allow lists.
    Prisma Access expands the NAT layer to Explicit Proxy Security Processing Nodes (SPNs) as well as Mobile User SPNs, reducing the need to allow list IP addresses for Explicit Proxy deployments. This Explicit Proxy NAT layer is beneficial if you're setting up a Mobile Users and Explicit Proxy deployment in Proxy Mode or Tunnel and Proxy Mode.

    TLS 1.3 and PubSub Support for Traffic Replication

    Supported in: Prisma Access 5.2 Preferred and Innovation
    PubSub support is added in Prisma Access 5.2.1 Preferred and Innovation.
    If you're a large organization using Traffic Replication, you can have the following challenges in deploying and using it:
    • Tools that consume the packet capture (PCAP) files require frequent queries of the buckets to cope with a large number of PCAP files. The tools might create overhead on the buckets and their use might be limited by the cloud providers.
    • When using the PCAP files for forensic analysis, accessing SSL decrypted traffic provides better efficacy, and a significant amount of the traffic is TLS 1.3 encrypted.
    To solve these issues, Prisma Access offers these enhancements that allow third-party tools to be more efficient and easier to scale:
    • Pub/Sub Notifications—Prisma Access proactively sends a Pub/Sub notification when a new PCAP file is uploaded to the storage bucket. Using Pub/Sub notifications for new PCAP files eliminates the need to develop tools that notify you when there are new files in the buckets.
    • TLS 1.3 Decryption Support—Prisma Access uses TLS 1.3 when decrypting PCAP files, thus providing deeper visibility into the traffic. This support applies to remote network deployments where you have enabled the use of SSL/TLS decryption policy rules on PCAP files.

    View and Monitor Colo-Connect

    Supported in: Prisma Access 5.2 Preferred and Innovation
    Prisma Access Colo-Connect builds on the Colo-based performance hub concept, with high-bandwidth private connections along with Layer 2/3 connectivity to Prisma Access from existing performance hubs. Colo-Connect leverages the cloud native GCP interconnect technology to provide high-bandwidth service connections to your private applications. Go to MonitorData Centers Service Connections to view and monitor your private connectivity to hybrid cloud and on-premises data centers over cloud interconnects.

    View Prisma Access, Dataplane, and Application and Threats Content Versions in Strata Cloud Manager and Panorama

    Supported in: Prisma Access (Managed by Strata Cloud Manager) 5.2 Preferred and Innovation
    To allow you to gain more information about your Prisma Access (managed by Strata Cloud Manager) deployments, the Software Information area in the Overview page (ManageConfigurationNGFW and Prisma AccessOverview in Strata Cloud Manager and Prisma Access Version (PanoramaCloud ServicesConfigurationService Setup) in Panorama provide you with the following information:

    ZTNA Connector Support for Commitless App Onboarding

    Supported in: Prisma Access 5.2 Innovation
    With commitless onboarding enhancement, you have an improved experience when onboarding, modifying, or removing applications. The previous delay of 5-10 minutes is eliminated, resulting in a faster process. Your application onboarding time now takes less than 1 minute, allowing you to quickly and efficiently manage your applications. Additionally, the enhanced scale of the ZTNA Connector caters to the needs of large customers who manage more than 10,000 applications. You have the capability to onboard a larger number of applications, providing you with greater flexibility and efficiency in your operations.

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